Quark Forums

Hi guys and gals,

I am a network wiring guy for a newspaper company here in my home town. They are running Quark 5.0 and about a week or so ago it started acting up. If they open a new templete and work on it things seem to be just fine, but when they open an existing templete that have been using for over a year it acts real slow. When they click on an object on the screen it takes about 6 secs to do the command. I don't know this program at all so if someone can help me out that would be great.

PS.....I called the support line and they said they don't support 5.0 at all. So they pointed me to you all.

Thanks..............Dan

It depends on how you are using the word "template."

After you make a Quark document, you can save it in two ways. One as a document that works the way a document should, and the other as a template. Upon reopening a template, a new, untitled copy of the document will open, leaving the original template unchanged.

D3006:

but when they open an existing templete that have been using for over a year…

This suggests to me that they are using the same document over and over, opening last weeks, changing the content, and resaving, only to do it again next week. After a while, a bug can get into the doc and make it unworkable.

It may not be possible to fix this doc, but suggest that if they are reusing documents, that they should look into using actual templates instead.

If I got it wrong, can you tell me the difference between a new template and an existing one?

I don't know their system that well, but I will print this if and let them look at it. I will see if I can get more details from my customer. Thanks for your help.

Thanks..........Dan

Dan, you should also know that v5.0 was very buggy and not too stable. Quark released an update, v5.01 shortly after this release for both Mac and PC. Note that there were no further updates after that.

The problem is getting the update. The link to the Mac download seems to be OK, but the one to the PC download seems to be broken. Although, I am informed that the Euro Quark site has a workable link to the International English update. If you don't mind small diferences in English that might work for you.

The update will probably resolve the issue. V5.0 was a dog.

My 5.0 seems to be working fine but I'm a new user and have some farily easy things I need to do which I can't seem to figure out...

1) how do I insert a picture (or signature) into my document

2) How do I change the spacing between paragraphs, I've tried highlighting it and changing the font spacing but that isn't working.

Anyone know how to do these two things?