Quark Forums

 Hi, I am running an imac OSX 10.5.4 with Quark 7.01 installed. I was trying to upgrade to 7.3 but after trying to update, the updater displayed a message saying that I needed update 7.02 so I went and looked for the upgrade, filled out the form again..... then when the file downloads it says is the 7.1 updater not the 7.02 and even though it also says it will update versions 7.01 it does not want to update my copy!!!! It keeps saying that it can not find version 7.01/7.02 in macintosh HD. What should I do? The installer window does not have a way for me to locate the version myself! It just looks in macintosh HD for hours and does not find it!!!!!!

HELP!!! 

To be honest, rather than download each update (which you shouldn't really need to do) I think it's easier to simply get the 7.31 evaluation version then activate it as a full version. Because the eval copy isn't knobbled in anyway apart from the time limit validating it as a full copy will do the job nicely and mean only one download. I think you'd be best to deactivate your existing installation before activating 7.31.

 Good luck,

 Greg 

I realized that even though the quark folder in my computer said 7.01 I was actually already using 7.3, that's why the updates did not work. So I just downloaded the 7.3.1 update and was able to install without a problem. Thanks.