Quark Forums

Beware anybody that has updated to the latest Leopard OS 10.5.6 - Suitcase Fusion 1 and 2 encounter crashes and are unable to start up with QXP. People have experienced issues already and have posted on the Extensis Forum: http://forums.extensis.com/jforum/forums/show/22.page

We sent an email blast to registered customers (unless you opted out of our email) about this problem and posted KBAs on our support site.

Suitcase Fusion 2 (v13.0.1)
http://www.extensis.com/en/support/kb_article.jsp?articleNumber=3020

Suitcase Fusion (v12.1.7)
http://www.extensis.com/en/support/kb_article.jsp?articleNumber=7902230

Contact Extensis support (http://www.extensis.com/en/support) if you are still having problems with this. 

-dk

P.S. If you want to be alerted/notified directly by Extensis, registered users can opt-in for emails here: https://www.extensis.com/en/my_account/edit_profile.jsp

Today we released an update to Suitcase Fusion 2 that fixes this issue.

From the Suitcase Fusion 2 menu, please choose "Check for Updates" to download the newest version.

Otherwise, you may download the update directly from the Extensis website: http://www.extensis.com/en/support/updates/SF2-13-0-2.jsp

Jim Kidwell
Extensis

I confirm that this update fixes our issues with SF: Slow down of boot process and continuable crashes. The performance with activated SF Core is now back to normal. No more crashes! Next time i wait until some minor updates are released. I will spend more attention to user reports before i change the whole production process ;-)

Quark 8 crashing on start up due to Extensis Suitcase Fusion 2?

Got the FIX!!!

(((Some of you may have already discovered this fix... or maybe it is here and I just missed it. I talked with Extensis... they said it was a Quark problem, but in fact what is really happening is Fusion 2 is damaging the Preferences to Quark 8. Solution: If you have tried everything else this will probably work. Go to your application folder and then to your Quark 8 Folder. Create a folder and name in Preferences. Then restart Quark. Worked for me. Got that advice from Quark. This could happen again, but at least there is a solution.))))