Hi, everybody,
all Sales/Presales & Marketing Offices of Quark worldwide will close from Dec 22, 2008, till Jan 2, 2009.
Customer Service and Technical Support will of course be available throughout most of that period and will help you, should you have issues or questions: http://www.quark.com/contactus
Here's the CS/TS schedule for all weekdays (within business hours) during that time:
Africa, Americas, Asia (except Japan), Australia, Europe
Dec 22/23: Business as usual
Dec 24 - Skeleton Crew of CS/TS available
Dec 25 - closed
Dec 26 - Skeleton Crew of CS/TS available
Dec 29 - Skeleton Crew of CS/TS available
Dec 30 - Skeleton Crew of CS/TS available
Jan 1 - closed
Jan 2 - Skeleton Crew of CS/TS available
Jan 5 onwards - Business as usual
Japan
Dec 22 - Business as usual
Dec 23 - closed
Dec 24/25/26 - Business as usual
Dec 29/30/31 - closed
Jan 1/2 - closed
Jan 5 onwards - Business as usual
Please note that we might reroute your calls/mails to other offices when the office in your region is closed or busy.
I wish you a wonderful Christmas (if you celebrate it), great holidays and a happy New Year.
Frohe Weihnachten und guten Rutsch! wünscht
Matthias
Matthias Günther
Senior Product Manager
Quark Software Inc.(Please note: As I am traveling frequently, answering your post might sometimes take longer)
Want to easily publish for the iPad, using high-fidelity designs with stunning interactivity? See here: English:
http://youtu.be/Gldk5lvXXTA French:
http://youtu.be/nsgB4Q7lQzg German:
http://youtu.be/lecdenqaUGY Italian:
http://youtu.be/wjBpYZsF-8s
Need help? Contact Quark's support:
http://support.quark.com/contact_us.html
Please don't install the newest update 10.7.3 of Mac OS X Lion yet. For details please see here: http://goo.gl/AzKeR