in

Quark Forums

Trouble Loading Trial v8

Last post 12-22-2008 6:00 AM by LDianeJohnson. 2 replies.
Page 1 of 1 (3 items)
Sort Posts: Previous Next

  • 12-20-2008 2:19 PM

    Trouble Loading Trial v8

    Reply Contact
    Using Mac X.4.11 and want to use the 60 day trial. When installing, I got to the window: "Validation" requesting "Installation Type" for which I clicked on "Evaluation".

    Next window, "User Registration" wants my name and serial number. It will not let me "try", I get stopped here and cannot continue the installation.

    I am sure I clicked on the "Try" not "Buy" version. Please advise as to what to do.

    Thanks in Advance.

  • 12-22-2008 1:50 AM In reply to

    Re: Trouble Loading Trial v8

    Reply Contact

    Hi, Diane,

    are you sure you have chosen Evaluation? The Evaluation will not show you the validation code field, this is only for purchased versions.

    If you have trouble installing, please contact our technical support. Please see here:
    http://forums.quark.com/p/20408/81818.aspx#81818

    You also have free tech support for the full 60-days of the evaluation.

    Best
    Matthias

    Matthias Günther
    Senior Product Manager
    Quark Software Inc.

    (Please note: As I am traveling frequently, answering your post might sometimes take longer)

    Want to easily publish for the iPad, using high-fidelity designs with stunning interactivity? See here:
    English: http://youtu.be/Gldk5lvXXTA
    French: http://youtu.be/nsgB4Q7lQzg
    German: http://youtu.be/lecdenqaUGY
    Italian: http://youtu.be/wjBpYZsF-8s

    Need help? Contact Quark's support: http://support.quark.com/contact_us.html


    Please don't install the newest update 10.7.3 of Mac OS X Lion yet.     For details please see here: http://goo.gl/AzKeR

  • 12-22-2008 6:00 AM In reply to

    Re: Trouble Loading Trial v8

    Reply Contact
    Thanks so much for your prompt reply Matthias. Yes, it I selected Evaluation several times yet the screens still wanted registration numbers. I will call Quark today. Thanks for the information. I really appreciate it!! Diane
Page 1 of 1 (3 items)
Powered by Community Server (Commercial Edition), by Telligent Systems