Hi. I am using QuarkXpress 8.0 and everytime I try and select a column of text that I have created in a table, and then try to choose another font size that is higher or lower, QuarkXpress crashes. I created a table with 2 columns and 10 rows and select all the rows/column, and try to change the font size or font type, and then it crashes all of a sudden with the message saying "QuarkXpress has encoutered an error and needs to close." I have included the error report below. Please help, any help would be very much appreciated. Thanks!
ErrorReporting Version 7.0
Origin: QuarkXPress.exe
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Tuesday, 30 December, 2008 21:30:43
Using dbghelp.dll version 4.0.5.0
QuarkXPress.exe caused an EXCEPTION_ACCESS_VIOLATION(Invalid Read) in module
QuarkXPress.exe
at 001B:00ED697E, xd_pcb_setstick()+00000078 byte(s)<SymGetLineFromAddr failed with 487>
EAX=00000004 EBX=0000000E ECX=04D44802 EDX=00000000 ESI=08ACB583
EDI=00000000 EBP=F7534A8B ESP=0012D764 EIP=00ED697E FLG=00210202
CS=001B DS=0023 SS=0023 ES=0023 FS=003B GS=0000
(01) 001B:0000000000ED697E (0x000000000000000E 0x0000000000000002 0x0000000003F07E48 0x0000000008ACB50C) C:\Program Files\Quark\QuarkXPress 8\QuarkXPress.exe, xd_pcb_setstick()+00000078 byte(s)
(02) 001B:00000000069E56CC (0x0000000008ACB50C 0x0000000003EFF678 0x0000000000000000 0x0000000000000000) C:\Program Files\Quark\QuarkXPress 8\Required Components\Tables.qrc, ComapreFaceAttribs()+00000252 byte(s)
(03) 001B:00000000069E6DAD (0x0000000008ACB50C 0x0000000003F07E48 0x0000000008ACB50C 0x0000000000000000) C:\Program Files\Quark\QuarkXPress 8\Required Components\Tables.qrc, SetFaceAttribs()+00000301 byte(s)
(04) 001B:0000000006A49E40 (0x0000000003F07E48 0x000000000012D8F8 0x0000000000000034 0x000000000012DE48) C:\Program Files\Quark\QuarkXPress 8\Required Components\Tables.qrc, MeasureCharacterCB::Handler()+00000144 byte(s)
(05) 001B:0000000006A22105 (0x000000000012D8F8 0x0000000008ACB505 0x0000000000340000 0xFFFFFFFFD858D870) C:\Program Files\Quark\QuarkXPress 8\Required Components\Tables.qrc, BaseCB::CBHandler()+00000069 byte(s)
(06) 001B:0000000000F840CF (0x000000000012D8F8 0x0000000000000000 0x0000000000000000 0x0000000000000346) C:\Program Files\Quark\QuarkXPress 8\QuarkXPress.exe, xtgetcbcodeflags()+00000287 byte(s)
(07) 001B:0000000000F84769 (0xFFFFFFFFFFFFFFFF 0x0000000000000346 0x000000000012D8F8 0x0000000000000000) C:\Program Files\Quark\QuarkXPress 8\QuarkXPress.exe, xtcallback()+00000553 byte(s)Invalid STACKFRAME64 (StackWalk failed with 487).
Operating System: Microsoft Windows XP Professional version Service Pack 3 (Build 2600)
Hardware information:
Number of Processors: 1
Processor Type: Pentium IV Model 13 Stepping 6
Keyboard Layout: U (K)
User Language: English (US)
System Language: English (US)
Regional Settings: Country: United States Language: English
Current User: JJG
Current Machine: IBM-NEC
Approximately 63 percent of memory is in use.
There are 1047408 total Kbytes of physical memory.
There are 383956 free Kbytes of physical memory.
There are 2522276 total Kbytes of paging file.
There are 1843816 free Kbytes of paging file.
There are 1fff80 total Kbytes of virtual memory.
There are 114994 free Kbytes of virtual memory.
QuarkXPress version: 8000000
FileVersion: 8.0r0
Build Number: 5478
Language: US English
XTensions loaded:
(Setup OK, 900) XPress Preferences.prf unknown
(Setup OK, 900) XPress Preferences.prf unknown
(Setup OK, 900) XPress Preferences.prf unknown
(Setup OK, 900) XPress Preferences.prf unknown
(Setup OK, 900) XPress Preferences.prf unknown
(Setup OK, 900) XPress Preferences.prf unknown
(Setup OK, 900) XPress Preferences.prf unknown
Required(Setup OK, 200) Quark CMS 8.0.0.0 Release (8)
Required(Setup OK, 200) Cool Blends 8.0.0.0 Release (8)
Required(Setup OK, 100) EPS Filter 8.0.0.0 Release (8)
Required(Setup OK, 200) Flattening 8.0.0.0 Release (8)
Required(Setup OK, 200) GIF Filter 8.0.0.0 Release (8)
Required(Setup OK, 200) HTML Export 8.0.0.0 Release (8)
Required(Setup OK, 200) Hyperlinks 8.0.0.0 Release (8)
Required(Setup OK, 200) Job Jacket 8.0.0.0 Release (8)
Required(Setup OK, 200) JPEG Filter 8.0.0.0 Release (8)
Required(Setup OK, 200) Layers 8.0.0.0 Release (8)
Required(Setup OK, 200) Placeholders 8.0.0.0 Release (8)
Required(Setup OK, 200) SpellChecker 8.0.0.0 Release (8)
Required(Setup OK, 200) Table 8.0.0.0 Release (8)
Required(Setup OK, 200) Web tools 8.0.0.0 Release (8)
Required(Setup OK, 200) XTextFilter 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Composition Zone 8.0.0.0 Release (8)
Enabled (Setup OK, 200) CompressedImage Import 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Custom Bleeds 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Dejavu 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Design Grid 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Hyphenation Dieckmann 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Drop Shadow 8.0.0.0 Release (8)
Enabled (Setup OK, 200) EAText 8.0.0.0 Release (8)
Enabled (Setup OK, 200) ErrorReporting 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Full Resolution Preview 8.0.0.0 Release (8)
Enabled (Setup OK, 200) GlyphPalette 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Guide Manager Pro 8.0.0.0 Release (8)
Enabled (Setup OK, 200) HTML Text Import 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Hyph_CNS_1 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Hyph_CNS_2 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Hyph_CNS_3 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Ichitaro Import 8.0.0.0 Release (8)
Enabled (Setup OK, 200) ImageMap 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Index 8.0.0.0 Release (8)
Enabled (Setup OK, 200) InteractiveDesigner 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Item FindChange 8.0.0.0 Development (8)
Enabled (Setup OK, 200) Item Styles 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Jabberwocky 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Kern-Track Editor 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Mojigumi 8.0.0.0 Release (8)
Enabled (Setup OK, 200) OPI 8.0.0.0 Release (8)
Enabled (Setup OK, 200) PDF Filter 8.0.0.0 Release (8)
Enabled (Setup OK, 200) PNG Filter 8.0.0.0 Release (8)
Enabled (Setup OK, 200) PSD Filter 8.0.0.0 Development (8)
Enabled (Setup OK, 200) RTF Filter 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Scissors 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Shape of Things 8.0.0.0 Release (8)
Enabled (Setup OK, 200) SpecialLineBreak 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Super Step and Repeat 8.0.0.0 Release (8)
Enabled (Setup OK, 200) SWF Filter 8.0.0.0 Release (8)
Enabled (Setup OK, 200) SWF Toolkit 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Table Import 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Type Tricks 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Vista 8.0.0.0 Release (8)
Enabled (Setup OK, 200) Word 6-2000 Filter 8.0.0.0 Release (8)
Enabled (Setup OK, 200) WordPerfect Filter 8.0.0.0 Release (8)
Enabled (Setup OK, 200) XPress Tags Filter 8.0.0.0 Release (8)
Enabled (Setup OK, 200) XSLT Export 8.0.0.0 Release (8)