Quark Forums

 So people keep saying that eps is a "dead" format and we should only be using pdf files now. I keep trying to comply with this new wisdom, but I keep finding again and again that eps is just faster and creates far fewer problems for my workflow.

We receive most of our ads from clients as pdfs. But I have a number of problems with most of them.  First, most of them won't import into Quark as a pdf. I can solve that by saving down from Acrobat Professional to Acrobat 5 compatibility. Then (2), when I open the import dialog, the preview and options take 3-4 times as long to load up as for an eps. I have to sit and wait for everything to show up properly before OK-ing the import. And I can't just hit Return and trust it will import properly, because (3), when I import, I have to be careful to select the appropriate "bounding box." If I'm too quick, I miss it, and the ad comes in without bleed. Then finally (4), after importing the pdf, when I'm done with my file and need to send the whole story off to press as a final pdf, about 30%-40% of the time having a pdf in my document will cause Quark to crash when printing to pdf.

The only issue I have with eps files is that on occasion they flatten improperly, forcing random bits of text to bitmap and ruin the page.

So my question is:

a. What advantage is there to using the pdf file that outweighs all these interruptions to my workflow?

Assuming there are practical advantages, or just for the sake of keeping current, I'd be happy to use the pdfs as is without converting to eps, but I'd really like to find out:

b. Why does Quark crash so often when trying to write a pdf containing a nested pdf file? Is there a way to stop that? I've tried this from several computers with the same problem, so I assume it's an issue with Quark and/or Acrobat, not something specific to a single computer. (OPI is not being used, if that matters)

 c. Is there a way to change the default in the import dialog to always use the bleed bounding box, so I don't have to sit and wait for all the options to show up, and meticulously select a specific bounding box option every time I import an ad?

 (Quark 7.3,  OS X 10.4.11, 2 x 2.66 Dual-Core Intel Xeon)

 Sorry to start with a flawed analagy, but its a little like if a person is allergic to strawberries, and asking if its the person's fault or the strawberries. The person can eat other things (like your Quark can process eps's), and other people can eat strawberries (like if your printed directly from the supplied PDFs), so why can't they work together?

OK, enough with that nonsense. I think that pretty much any program that prints can create PDFs these days, and the quality of those PDFs can vary greatly. Since you don't have control over the PDFs you receive, you may need to use a preflight program to see what possible issues these PDFs have, and either fix them yourself, or (if you get ads consistently from the same sources), advise them on ways to make their PDFs better. I've worked with service bureaus that sent my company distiller settings, and once you make a preset, you just have to choose it from the list.

Sorry that I can't recommend a good preflighter for PDFs (I haven't used one personally), but I'm sure you will find lots of advise if you look around. Maybe the Acrobat forum would be a good place to look also (but don't be surprised if you find some amount of Quark-bashing on an Adobe site).

I preflight with Acrobat Professional. Works great, but unless I know what's causing the problem I can't check for it and fix it. I have no idea what causes so many pdfs to crash Quark.

Since most pdfs won't import without saving down to 5.0, (and most clients' ads contain mulititudes of other things that need to be fixed) most of these ads have been resaved anyway. If I can find out how to re-save the pdf so it's always compatible with Quark I'll do that. That's what I'm hoping (not too optimistically) to discover here.

I typically use the "simplify pdf" tool to save it down to Acrobat 5, from Acrobat Professional. There's probably something in the file that crashes Quark, that I could fix at this stage. It may be something simple. Adobe's forums are of no use since the'll just tell me Quark is the wrong program, anyway.

 (Also, for the record, we can't send the pdfs directly to press from the client. Not only do most require color space, crop, dimension, and other fixes, but our printer has specific parameters for supplied pdfs that I guarantee our clients will never comprehend or follow. In addition, the ads need to fit within multi-page layouts, and a lot of them are fractional ads which of course need to be placed within pages. If I use pdf files at all it's necessary to import them into our Quark documents.)

In case it helps, here's a bug report from a pdf related crash:

\Date/Time:      2009-04-24 14:39:21.011 -0700
OS Version:     10.4.11 (Build 8S2167)
Report Version: 4

Command: QuarkXPress
Path:    /Applications/QuarkXPress 7.3/QuarkXPress.app/Contents/MacOS/QuarkXPress
Parent:  WindowServer [61]

Version: 7.3.0 (7.3.0)

PID:    2432
Thread: 0

Exception:  EXC_BAD_ACCESS (0x0001)
Codes:      KERN_PROTECTION_FAILURE (0x0002) at 0x00000018

Thread 0 Crashed:
0   libQuarkPDF.XC.r.dylib             0x283fd8d8 docolour + 88
1   libQuarkPDF.XC.r.dylib             0x283ff340 initcolour + 125
2   libQuarkPDF.XC.r.dylib             0x28414f72 Binitgraphics + 301
3   libQuarkPDF.XC.r.dylib             0x283ef5cd showpagefetch + 1400
4   libQuarkPDF.XC.r.dylib             0x283f862e intloop + 74
5   libQuarkPDF.XC.r.dylib             0x284c8756 runprocess + 665
6   libQuarkPDF.XC.r.dylib             0x284c8b04 dps_timeslice + 87
7   libQuarkPDF.XC.r.dylib             0x2846a8e6 postscript_eof + 122
8   libQuarkPDF.XC.r.dylib             0x2846a959 postscript_halt + 58
9   libQuarkPDF.XC.r.dylib             0x2836fdba postscript_panic + 66
10  libQuarkPDF.XC.r.dylib             0x283d1bd1 mem_panic + 40
11  libQuarkPDF.XC.r.dylib             0x283d39fc jaws_free + 234
12  libQuarkPDF.XC.r.dylib             0x284b9092 transfront2text + 120
13  libQuarkPDF.XC.r.dylib             0x2837d6b9 xlatfronttext + 1229
14  libQuarkPDF.XC.r.dylib             0x283ce21d dvclass_text + 65
15  libQuarkPDF.XC.r.dylib             0x2842e2ce finishshow + 76
16  libQuarkPDF.XC.r.dylib             0x283f862e intloop + 74
17  libQuarkPDF.XC.r.dylib             0x284c8756 runprocess + 665
18  libQuarkPDF.XC.r.dylib             0x284c8b04 dps_timeslice + 87
19  libQuarkPDF.XC.r.dylib             0x2846a80d postscript_input + 156
20  libQuarkPDF.XC.r.dylib             0x2836df4d postscript_dll_input + 96
21  libQuarkPDF.XC.r.dylib             0x2836eaca QPDFPrintPageContents + 461
22  ...XTensions.PDF Filter.Bundle     0x25cbf0a4 PrintPDFMgr::XlatPDF() + 2138
23  ...XTensions.PDF Filter.Bundle     0x25cc030f PrintPDFMgr::SendPostScript() + 2325
24  ...XTensions.PDF Filter.Bundle     0x25ce24bf PrintCB::DoPicPrintOpCB::Handler(xtdopicprintoprec*) + 205
25  ...XTensions.PDF Filter.Bundle     0x25c9e2fe BaseCB::CBHandler(void*, unsigned long) + 56
26  com.quark.QuarkXPress              0x0088d6c2 xtdocallback + 428
27  com.quark.QuarkXPress              0x0088de3b xtcallback + 597
28  com.quark.QuarkXPress              0x0056e795 DrawXTPicture(PictBox*) + 77
29  com.quark.QuarkXPress              0x0057acc2 PSPictureDispatch(PictBox*) + 692
30  com.quark.QuarkXPress              0x001dacd6 PictureBoxPSRenderer::DrawContent(PictBox const&) + 162
31  com.quark.QuarkXPress              0x001dad99 PictureBoxPSRenderer::DrawBox(PictBox const&) + 141
32  com.quark.QuarkXPress              0x001e4eb2 PageOutput::OutputBox(PrintBoxRec const&) + 234
33  com.quark.QuarkXPress              0x001e4d29 PageOutput::Output(ProgressRef__*) + 549
34  com.quark.QuarkXPress              0x001e25cf SheetOutput::DoPagesLoop() + 525
35  com.quark.QuarkXPress              0x001e26fe SheetOutput::DoTilesLoop(short) + 194
36  com.quark.QuarkXPress              0x001e296b SheetOutput::DoComposite() + 25
37  com.quark.QuarkXPress              0x001e0ddf SheetOutput::Output(ProgressRef__*) + 103
38  com.quark.QuarkXPress              0x001e5db9 JobOutput::DoSheetRepeatLoop(PrintSheetRec const&, short) + 403
39  com.quark.QuarkXPress              0x001e6051 JobOutput::DoSheetsLoop(short) + 285
40  com.quark.QuarkXPress              0x001e633f JobOutput::DoCopiesLoop() + 149
41  com.quark.QuarkXPress              0x001e731f JobOutput::Output(ProgressRef__*) + 413
42  com.quark.QuarkXPress              0x0030f4b5 PrintOutputMedia::DoOutput(DocRef__*, JobRef__*) + 809
43  com.quark.QuarkXPress              0x00b98358 OutputMediaBridge<PrintJobSettings>::OutputCB::Handler(XTOutputRec*) + 60
44  com.quark.QuarkXPress              0x002a3a30 BaseCB::CBHandler(void*, unsigned long) + 56
45  com.quark.QuarkXPress              0x0088d6c2 xtdocallback + 428
46  com.quark.QuarkXPress              0x0088df93 xtcallback + 941
47  com.quark.QuarkXPress              0x001e562f PrintMgr::Output(DocRef__*, Job&) + 193
48  com.quark.QuarkXPress              0x001f4422 XTOutput(DocRef__*, OutputMediaRef__*, long) + 232
49  com.quark.QuarkXPress              0x0015bbb1 DoCommandMacCore(long, unsigned char&, unsigned char&, bool, bool, ScrollBox&) + 2823
50  com.quark.QuarkXPress              0x00160ce6 DoCommand(unsigned long, bool) + 256
51  com.quark.QuarkXPress              0x00b26a24 CMD_Menu::Do() + 80
52  com.quark.QuarkXPress              0x00b05d09 CMD_Queue::Do() + 165
53  com.quark.QuarkXPress              0x003b7b14 docommand(long) + 40
54  com.quark.QuarkXPress              0x00190c2e XPressCmdHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 482
55  com.apple.HIToolbox                0x9fbdd4d7 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1093
56  com.apple.HIToolbox                0x9fbdcb7c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
57  com.apple.HIToolbox                0x9fbe3f7c SendEventToEventTarget + 56
58  com.apple.HIToolbox                0x9fc64add SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 405
59  com.apple.HIToolbox                0x9fc988c6 ProcessHICommandWithContextAndModifiers + 60
60  com.apple.HIToolbox                0x9fc98864 SendMenuItemSelectedEvent + 128
61  com.apple.HIToolbox                0x9fcb78b6 CompatibilityMenuBarEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 410
62  com.apple.HIToolbox                0x9fbdd4d7 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1093
63  com.apple.HIToolbox                0x9fbdcb7c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
64  com.apple.HIToolbox                0x9fbdca41 SendEventToEventTargetWithOptions + 55
65  com.apple.HIToolbox                0x9fbe45c0 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1602
66  com.apple.HIToolbox                0x9fbdd88e DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2044
67  com.apple.HIToolbox                0x9fbdcb7c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 304
68  com.apple.HIToolbox                0x9fbe3f7c SendEventToEventTarget + 56
69  com.apple.HIToolbox                0x9fc27eb3 ToolboxEventDispatcher + 81
70  com.apple.HIToolbox                0x9fc268cb RunApplicationEventLoop + 165
71  com.quark.QuarkXPress              0x0018a588 main + 208
72  com.quark.QuarkXPress              0x000025ce _start + 216
73  com.quark.QuarkXPress              0x000024f5 start + 41

Thread 1:
0   libSystem.B.dylib                  0x90047927 semaphore_timedwait_signal_trap + 7
1   ...ple.CoreServices.CarbonCore     0x90406e50 TSWaitOnSemaphoreCommon + 163
2   ...ple.CoreServices.CarbonCore     0x9040de2c TimerThread + 87
3   libSystem.B.dylib                  0x90023d67 _pthread_body + 84

Thread 2:
0   libSystem.B.dylib                  0x9002689c kevent + 12
1   ...ple.CoreServices.CarbonCore     0x903ddd08 PrivateMPEntryPoint + 51
2   libSystem.B.dylib                  0x90023d67 _pthread_body + 84

Thread 3:
0   libSystem.B.dylib                  0x90024407 semaphore_wait_signal_trap + 7
1   ...ple.CoreServices.CarbonCore     0x903ddeae MPWaitOnQueue + 198
2   com.apple.DesktopServices          0x90992943 TNodeSyncTask::SyncTaskProc(void*) + 143
3   ...ple.CoreServices.CarbonCore     0x903ddd08 PrivateMPEntryPoint + 51
4   libSystem.B.dylib                  0x90023d67 _pthread_body + 84

Thread 4:
0   libSystem.B.dylib                  0x90019d0c select + 12
1   libSystem.B.dylib                  0x90023d67 _pthread_body + 84

Thread 5:
0   libSystem.B.dylib                  0x90024407 semaphore_wait_signal_trap + 7
1   com.apple.Foundation               0x9f8fec60 -[NSConditionLock lockWhenCondition:] + 39
2   com.apple.AppKit                   0x9d35ecb4 -[NSUIHeartBeat _heartBeatThread:] + 377
3   com.apple.Foundation               0x9f8a8cfc forkThreadForFunction + 123
4   libSystem.B.dylib                  0x90023d67 _pthread_body + 84

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x00000000  ebx: 0x283fd88e  ecx: 0x00000027  edx: 0x00000001
  edi: 0x00000190  esi: 0x28ade97c  ebp: 0xbfffb128  esp: 0xbfffb0b0
   ss: 0x0000001f  efl: 0x00010206  eip: 0x283fd8d8   cs: 0x00000017
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037

Binary Images Description:
    0x1000 -  0x14eefff com.quark.QuarkXPress 7.3.0    /Applications/QuarkXPress 7.3/QuarkXPress.app/Contents/MacOS/QuarkXPress
 0x338e000 -  0x339dfff libXUnicode.XC.r.dylib     /Applications/QuarkXPress 7.3/libXUnicode.XC.r.dylib
 0x33b5000 -  0x33c4fff libQXString.XC.r.dylib     /Applications/QuarkXPress 7.3/libQXString.XC.r.dylib
 0x3505000 -  0x35c2fff libicui18n.dylib.32.0     /Applications/QuarkXPress 7.3/libicui18n.dylib.32.0
 0x3657000 -  0x36e6fff libicuuc.dylib.32.0     /Applications/QuarkXPress 7.3/libicuuc.dylib.32.0
 0x4008000 -  0x42e3fff Xalan-c-xc     /Library/Frameworks/Xalan-c-xc.framework/Versions/1.5/Xalan-c-xc
 0x4821000 -  0x4a20fff Xerces-c-xc     /Library/Frameworks/Xerces-c-xc.framework/Versions/2.1/Xerces-c-xc
 0x4bb9000 -  0x4be9fff libTrueTypeToType1.XC.r.dylib     /Applications/QuarkXPress 7.3/libTrueTypeToType1.XC.r.dylib
 0x5006000 -  0x51a3fff libOmniCore.XC.dylib     /Applications/QuarkXPress 7.3/libOmniCore.XC.dylib
 0x541a000 -  0x5d3afff libicudata.dylib.32.0     /Applications/QuarkXPress 7.3/libicudata.dylib.32.0
 0x5d3d000 -  0x5e1bfff libxml2.2.dylib     /usr/lib/libxml2.2.dylib
0x18b40000 - 0x18b40fff com.apple.applescript.component 1.10.7    /System/Library/Components/AppleScript.component/Contents/MacOS/AppleScript
0x18bc0000 - 0x18bc1fff com.apple.URLMount.WebDAVPlugin 1.1.6    /System/Library/Filesystems/URLMount/http.URLMounter/Contents/MacOS/http
0x18d0e000 - 0x18d2efff com.quark.QuarkXPress.Required Components.Cool Blends.Bundle 7.3    /Applications/QuarkXPress 7.3/Required Components/Cool Blends.qrc/Contents/MacOS/Cool Blends
0x18dd6000 - 0x18df0fff com.apple.AppleIntermediateCodec 1.2 (145)    /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleIntermediateCodec
0x18df5000 - 0x18dfafff com.apple.AppleMPEG2Codec 1.0 (211)    /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
0x18e35000 - 0x18e4efff com.apple.applepixletvideo 1.2.18 (1.2d18)    /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixletVideo
0x18f47000 - 0x18f6bfff com.apple.AppleProResDecoder 1.0.1 (53)    /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProResDecoder
0x1929c000 - 0x192ccfff com.gretagmacbeth.logosync 3.0.12    /Library/Frameworks/LogoSync.framework/Versions/A/LogoSync
0x192dc000 - 0x1932cfff com.kodak.KodakCMM.framework KodakCMS version 5.4.0 (5.4.0)    /Library/Frameworks/KodakCMS.framework/Versions/A/KodakCMS
0x1933e000 - 0x1936cfff libQuarkLCMS.XC.r.dylib     /Applications/QuarkXPress 7.3/Required Components/libQuarkLCMS.XC.r.dylib
0x19380000 - 0x193c9fff com.quark.QuarkXPress.Required Components.SpellChecker.Bundle 7.3    /Applications/QuarkXPress 7.3/Required Components/SpellChecker.qrc/Contents/MacOS/SpellChecker
0x194b9000 - 0x194d4fff com.quark.QuarkXPress.XTensions.EditOriginal.Bundle 7.2    /Applications/QuarkXPress 7.3/XTensions/EditOriginal.xnt/Contents/MacOS/EditOriginal
0x19b19000 - 0x19b8bfff com.DivXInc.DivXDecoder 6.4.0    /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x1a60c000 - 0x1a62ffff com.apple.print.framework.Print.Private 4.6 (163.10)    /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
0x1a65a000 - 0x1a660fff com.Adobe.print.AdobePDF8.pde AdobePDF 8.1.2 (8.1.2)    /Library/Printers/PPD Plugins/AdobePDFPDE800.plugin/Contents/MacOS/AdobePDFPDE800
0x1a665000 - 0x1a67efff com.apple.print.PrintingCocoaPDEs 4.6 (163.10)    /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Plugins/PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
0x1a6a0000 - 0x1a6b1fff com.apple.print.PrintingTiogaPDEs 4.6 (163.10)    /System/Library/Frameworks/Carbon.framework/Frameworks/Print.framework/Versions/A/Plugins/PrintingTiogaPDEs.bundle/Contents/MacOS/PrintingTiogaPDEs
0x1a941000 - 0x1aaf8fff com.quark.QuarkXPress.Required Components.CMS.Bundle 7.3    /Applications/QuarkXPress 7.3/Required Components/Color Manager.qrc/Contents/MacOS/Color Manager
0x1b084000 - 0x1b0a5fff com.quark.QuarkXPress.Required Components.XTextFilter.Bundle 7.3    /Applications/QuarkXPress 7.3/Required Components/XTextFilter.qrc/Contents/MacOS/XTextFilter
0x1b0bf000 - 0x1b0d1fff com.quark.QuarkXPress.XTensions.CompressedImage Import.Bundle 7.3    /Applications/QuarkXPress 7.3/XTensions/CompressedImage Import.xnt/Contents/MacOS/CompressedImage Import
0x1b0e0000 - 0x1b323fff net.telestream.wmv.import 2.2.1.11    /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
0x1b35b000 - 0x1b51efff net.telestream.wmv.advanced 2.2.1.11    /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
0x1cb88000 - 0x1cc3dfff com.quark.QuarkXPress.Required Components.EPS Filter.Bundle 7.3    /Applications/QuarkXPress 7.3/Required Components/EPS Filter.qrc/Contents/MacOS/EPS Filter
0x1ccdb000 - 0x1ce33fff com.quark.QuarkXPress.Required Components.HTML Export.Bundle 7.3    /Applications/QuarkXPress 7.3/Required Components/HTML Export.qrc/Contents/MacOS/HTML Export
0x1cf93000 - 0x1cfb2fff com.quark.QuarkXPress.XTensions.Dejavu.Bundle 7.3    /Applications/QuarkXPress 7.3/XTensions/Dejavu.xnt/Contents/MacOS/Dejavu
0x1cfc3000 - 0x1cfdffff com.quark.QuarkXPress.XTensions.Jabberwocky.Bundle 7.3    /Applications/QuarkXPress 7.3/XTensions/Jabberwocky.xnt/Contents/MacOS/Jabberwocky
0x1d105000 - 0x1d17dfff com.quark.QuarkXPress.Required Components.Flattening.Bundle 7.3    /Applications/QuarkXPress 7.3/Required Components/Flattening.qrc/Contents/MacOS/Flattening
0x1d222000 - 0x1d3eefff com.quark.QuarkXPress.Required Components.Table.Bundle 7.3    /Applications/QuarkXPress 7.3/Required Components/Tables.qrc/Contents/MacOS/Tables
0x1d583000 - 0x1d64ffff com.quark.QuarkXPress.Required Components.GIF Filter.Bundle 7.3    /Applications/QuarkXPress 7.3/Required Components/GIF Filter.qrc/Contents/MacOS/GIF Filter
0x1d905000 - 0x1d93ffff com.quark.QuarkXPress.XTensions.ErrorReporting.xnt.Bundle 7.3    /Applications/QuarkXPress 7.3/XTensions/ErrorReporting.xnt/Contents/MacOS/ErrorReporting
0x1d9b2000 - 0x1d9e4fff com.quark.QuarkXPress.XTensions.OPI.Bundle 7.3    /Applications/QuarkXPress 7.3/XTensions Disabled/OPI.xnt/Contents/MacOS/OPI
0x1da04000 - 0x1da1cfff com.quark.QuarkXPress.XTensions.Guide Manager.Bundle 7.3    /Applications/QuarkXPress 7.3/XTensions/Guide Manager.xnt/Contents/MacOS/Guide Manager
0x1da23000 - 0x1da38fff com.quark.QuarkXPress.XTensions.Scissors.Bundle 7.3    /Applications/QuarkXPress 7.3/XTensions/Scissors.xnt/Contents/MacOS/Scissors
0x235be000 - 0x239ebfff com.quark.QuarkXPress.Required Components.Job Jacket.Bundle 7.3    /Applications/QuarkXPress 7.3/Required Components/Job Jacket.qrc/Contents/MacOS/Job Jacket
0x24000000 - 0x24120fff com.quark.QuarkXPress.Required Components.Hyperlinks.Bundle 7.3    /Applications/QuarkXPress 7.3/Required Components/Hyperlinks.qrc/Contents/MacOS/Hyperlinks
0x2429b000 - 0x24362fff com.quark.QuarkXPress.Required Components.JPEG Filter.Bundle 7.3    /Applications/QuarkXPress 7.3/Required Components/JPEG Filter.qrc/Contents/MacOS/JPEG Filter
0x2443b000 - 0x2456afff com.quark.QuarkXPress.Required Components.Layers.Bundle 7.3    /Applications/QuarkXPress 7.3/Required Components/Layers.qrc/Contents/MacOS/Layers
0x246ba000 - 0x2484dfff com.quark.QuarkXPress.Required Components.Placeholders.Bundle 7.3    /Applications/QuarkXPress 7.3/Required Components/Placeholders.qrc/Contents/MacOS/Placeholders
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Model: MacPro1,1, BootROM MP11.005D.B00, 4 processors, Dual-Core Intel Xeon, 2.66 GHz, 1 GB
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 chandlerbing. I feel your pain. I deal with this everyday. Adobe has made thing so "easy" and PDF so prevalent that there's a lot of garbage PDFs out there.

Here are some things I've learned that might help.

Usually what will cause a crash or failure to PDF (of nested PDFs) is either fonts or colorspaces. Mainly RGB black. ID in particular is a MAJOR offender in this. People don't know to switch the color management off in PDF settings and invariably grayscale shifts to rich black. Or people will use a cruddy font they found off the internet that won't embed (but they don't know that).

QuarkXPress takes the postscript code inside PDFs and internalizes this code into the stream on print. So, now you have XPress handling the postscript data stream and NOT your output device. Add in the fact that Quark uses JAWS and not the Adobe engine to bring in PDFs and that's not a real good start. XPress handles EPS very differently. EPS is handed off to your output device. You do the math. QuarkXPress processes your PDF, or your output devices processess your EPS file. I know which one I choose.

Two things I use. One is Pitstop Pro by Enfocus. I can selectively change the things in the PDF that are wrong and fix them. I also use Quite A Box of Tricks which has more of a shotgun approach compared to the scalpel that Pitstop uses, but sometimes a shotgun is the better (faster) tool.

You might also look in to Flightcheck by Markzware. You can set preflight settings in FC based on what you use in your workflow, drop a PDF on to FC and FC will tell you EVERYTHING about that PDF. The trial is good for 30 days. Seeing close up all that detail might convince you of buying it.

Finally, it's my standard practice to assume that every PDF I get is bad. I find that I usually find the RGB black, etc. If there is no budget for the programs above, you can still fix things, but it depends on how much time, patience and leeway you have.

Until I got a hold of Pitstop and QABOT, my manner of working was to open a problem PDF in Illustrator, fix things there and save out an EPS file. Far more work and you have to match fonts, but it's doable.

One last thing. XPress 7.x will only import Acrobat 5 PDFs without transparency, Which is why downsaving as you do work. It eliminates the transparency. Which also is one of the big things that causes problems. ID again, being a major offender.

Hope something here helps.

 sorry to be a bit nit-picky but there are a couple of things in Erik's otherwise excellent post that apply to quark6 but NOT quark7.

EPS are not all handed off to the output device anymore, many are parsed internally by quark the same as a pdf would be, this could be due to colormanagement, which you can't turn off, or transparency in quark, but just be aware.

I may be wrong on this one too, but, I thought Xpress7 handled transparency in a v1.4 PDF, flattening it on import. (rather than v6's ignore it approach). Until quark releases a version that lets native transparency in and keeps it native upon output I'd still EPS any v1.4 or above.

Fonts really are the biggest headache, I've found Pitstop's (v7 or v8) convert fonts to outline to be a really good start with any troublesome pdf.

EPS is simpler than PDF which is why it's safer to use in quark. Because EPS doesn't support ICC or transparency, they are removed, using Acrobat to do this uses an Adobe engine, again safer than a third party one.

PDF's placed in InDesign are handled by the same Adobe Engine (PDF Library) AND you get a Separation Preview so there is a lot more confidence for pre-press users. (Mind you I'm reading about some problems between the Acrobat 9/CS4 PDF Library and earlier software like Acrobat 8,... once again Fonts)

 Glenn, I've been working in v6.x too long. I do believe you are right. In any case, you don't get PDF transparency imported into either v6.x or 7.x. Flattening or ignoring.