Quark Forums

I have just installed Quark 8 as an upgrade to Quark 6.5 on the new Mac Pro (10.5.7), and an existing Quark document, when opened in Quark 8 had moved the type, changed column breaks etc. This is really scary. What has it done this and what do I do to correct it and stop it happening again? Thanks.

 You are working on a "legacy" document and starting with QXP 7.x, XPress doesn't much care for that. Workarounds are to make a brand new version 8.x document with the same dimensions as the old document and then either do a thumbnail drag from the old document to the new, or append the layout of the old document to the new document.

Doing this streamlines the document.

Thank you (I have been on Quark 6.5, so are your comments the same as if from Quark 7?). However, when I open up the old document (which was in v.6.5) it opens up in v 8, and at that time changes where the text boxes are, how lines of type turn over etc). So doing a thumbnail drag from 'old' document to new just takes it over as it is, which is the one that's all mucked up! And not sure how to append, but tried it and it didn't work. I'd be so grateful if you could help further. When I have upgraded from previous Quark versions in the past files have opened perfectly in the new version. Thank you again.

blossom1:

…new Mac Pro (10.5.7)…

 

Since the Mac is new, I'm wondering if  Quark 8 is the only version that has been installed, or if you have (or had) 6.5 on that machine too? The reason I ask is that if you haven't opened these files on the new computer in 6.5, it may not be a Quark problem so much as a font problem.

 Could the fonts on the old machine be similar but not exactly the same as the ones on the new machine? That could cause text reflow. I don't remember if collect for output in 6.5 copies fonts or not, but if so, you could make sure you are using them.

No, haven't (can't!) used 6.5 on the new Mac. All my 6.5 files open in Quark 8 now. In fact it has converted all 6.5 files to 8 whether I have opened them or not, I can see that from their new icons. I use Suitcase and have just installed Suitcase Fusion 2 which has imported all the fonts used (from the same source). It's very odd. Leading still has the right specs but less lines fit in text box. Still stuck for answers!

blossom1:

In fact it has converted all 6.5 files to 8 whether I have opened them or not, I can see that from their new icons.

 

I know what you are talking about, but that's not really true. The OS knows that they are Quark files, and because you have Quark 8 installed, it uses the Quark 8 icon to display the files in the finder, but they are still Quark 6.5 files until you open them in 8 and save over the 6.5 files. The reason that I point this out is that you can still open them in 6.5 if you want to, which you couldn't do if they had been saved in 8.

You could try making a new Quark 8 doc the same size as a 6.5 doc and appending the layout (that's similar to thumbnail dragging, so you may get the same results, but its worth a try).

There have also been some issues with Suitcase Fusion, so you could try searching the forum for some tips on that. I'd also try clearing out your font caches. And keep in mind that if you have used system fonts in the Quark file like Times or Helvetica, the system fonts on the new computer may not allow you to activate the other copies, which could be different (I couldn't say from here whether that's true or not, but possible).

Were the 6.5 docs created on a PPC mac? I've seen a few quark (v7 and v8) documents that reflow when moved between intel and PPC. Definitely same fonts, same version of quark same OSX.

I'd like to take a look at one of your projects that is reflowing. I'll send you a PM.

 

 Rob Keeble | Tech Lead, Text & Typography | QuarkXPress

 

Yup, job was made on a G5 and now I'm on a Mac Pro. Am pursuing this with Quark.

have emailed you directly. Thanks.

Was there any resolution to this as I am having a lot of problems with this very issue. The change, however, was when we upgraded from 6.5 to 7.0. Running Mac OS 10.5.3 (IIRC, i'm running 10.5.5 now). Opening up a 6.5 file that was 1 page long is now about 1 page 1/4 column long due to resizing. Outside of re-laying out each document that I need to reuse is there anything to be done about this?

I would also really appreciate some help with this. I work for a magazine, and we have recently updated all the way from 6.1 to 8. The old 6.1 files (created on a PPC G5) reflow when opened in version 8 on my new machine (an intel iMac) - blossom, bcyouse, it seems to be a similar problem to those you describe. And I'm tearing my hair out over it. Any file that version 8 touches is then unusable in 6.1. We could ditch all the old 6.1 files... but then we'd be ditching several years of very useful archives, and we don't want to do that! I've tried Font Finagler and a thumbnail drag (which is what Quark Tech Support suggested), but with no luck. Any help at all would be gratefully received. Thanks!

ejeal:

Any file that version 8 touches is then unusable in 6.1.

 

That is true, but no more true than the statement: "Any file that version 6.1 touches is then unusable in 4.1."

The trick is to keep copies of the 6.1 files so that if worse comes to worse, you can open them in 6.1 and make any changes you need. If you save over the 6.1 files with 8 files, you have changed them, and 6.1 won't open them because to 6.1, any Quark 8 file looks like the next.

And if you can't get 6.1 (which really should be 6.5, by the way) to run on your new computer because you have a newer OS, fire up your old G5, or if it's gone, find one on eBay for a few bucks. It may even be that the problem isn't so much caused by Quark 8, as it is by the new OS or different versions of fonts the new OS is using. That's not to say that the problem couldn't be Quark 8 entirely, but when more than one factor changes, you can't assume that any one factor is the deciding factor without considering the others too.