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Strange behaviour of pdf

Last post 10-13-2009 5:24 AM by Glenn McDowall. 7 replies.
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  • 10-11-2009 2:51 AM

    • shaun
    • Top 50 Contributor
    • Joined on 01-14-2006
    • Carlisle, UK
    • Posts 189

    Strange behaviour of pdf

     A problem cured by the use of Quark -

    Friend of mine saved a Powerpoint file as pdf on a new Mac laptop running Snowleopard. He needed it printed out in colour so I opened the file (on a G5 running Tiger 10.4.11) in Acrobat (7) and sent it to the printer, a Xerox Phaser..

    Everything was fine on screen but the printed version was a mess - letters scrunched together, one letter replaced by another, and so on. Sent same file to our Laserjet 6MP: still a mess.

    Imported the pdf into Quark 7.5 - printed perfectly on both printers.

    Has anyone any idea why this happened?

     

    I also tried printing the same pdf on our old PowerMac 7300 (OS 8.6 )using Acrobat 4 - and it printed perfectly.

    All very strange.

    PowerMac G5, 2.7DP, 8Gb RAM; OSX 10.4.11 and 10.5.8 (on separate drives). (Also a PowerMac 7300 that's still running Quark 4.1 on OS 8.6 ...)
  • 10-11-2009 10:37 AM In reply to

    Re: Strange behaviour of pdf

    My single guess as to this cause is local fonts. In Acrobat you can set view setting to use local fonts (it's in Preferences). If this is checked when you print Acrobat will print with local fonts and NOT the fonts in the PDF. When you imported the PDF in to Acrobat XPress properly used the embedded fonts.

     Acrobat on the older machine probably either does not have this setting or it's unchecked.

    This is my guess anyway. 

    Quark Forum member since 2001.
    Erik Youngren (Click my name to email me, or the Contact button above.)
    On Facebook • Twitter: @quarktronic
    Composing: Pueblo Publishers
    Work Mac: G5 1.8GHZ, 4gb RAM, OSX 10.5.8, 435gb HD, IDCS4, QXP 8.5, Suitcase Fusion 2.
    Home Macs: 17" PowerBook G4 1.67GHZ DLSD/HR, 2gb RAM, OSX 10.5.8,
    320gb HD, QXP 8.5, IDCS4, Suitcase Fusion 2.
    17" PowerBook G4 1GHZ, 1gb RAM, OSX 10.5.8, 93gb HD.

    Wandering Monk • Quarktronic

    I try to help anyone who asks. Just contact me.
    I do not charge for my help, but donations are
    gladly accepted.
    Absolutely need to get a file open?

    QXP 9.x files not supported at this time. If your file is confidential and cannot be sent to me, you may wish to consider purchasing Markztools.

    View my profile and contact info.

  • 10-11-2009 12:47 PM In reply to

    • shaun
    • Top 50 Contributor
    • Joined on 01-14-2006
    • Carlisle, UK
    • Posts 189

    Re: Strange behaviour of pdf

    Switched off "use local fonts"; but it made no difference.

    S

    PowerMac G5, 2.7DP, 8Gb RAM; OSX 10.4.11 and 10.5.8 (on separate drives). (Also a PowerMac 7300 that's still running Quark 4.1 on OS 8.6 ...)
  • 10-11-2009 1:48 PM In reply to

    Re: Strange behaviour of pdf

    Well, I don't exactly know what's going on here then. At least you were able to get it printed out though. 

    Quark Forum member since 2001.
    Erik Youngren (Click my name to email me, or the Contact button above.)
    On Facebook • Twitter: @quarktronic
    Composing: Pueblo Publishers
    Work Mac: G5 1.8GHZ, 4gb RAM, OSX 10.5.8, 435gb HD, IDCS4, QXP 8.5, Suitcase Fusion 2.
    Home Macs: 17" PowerBook G4 1.67GHZ DLSD/HR, 2gb RAM, OSX 10.5.8,
    320gb HD, QXP 8.5, IDCS4, Suitcase Fusion 2.
    17" PowerBook G4 1GHZ, 1gb RAM, OSX 10.5.8, 93gb HD.

    Wandering Monk • Quarktronic

    I try to help anyone who asks. Just contact me.
    I do not charge for my help, but donations are
    gladly accepted.
    Absolutely need to get a file open?

    QXP 9.x files not supported at this time. If your file is confidential and cannot be sent to me, you may wish to consider purchasing Markztools.

    View my profile and contact info.

  • 10-11-2009 2:04 PM In reply to

    • shaun
    • Top 50 Contributor
    • Joined on 01-14-2006
    • Carlisle, UK
    • Posts 189

    Re: Strange behaviour of pdf

     Yes - everyone quite happy in the end.

    Maybe it's something to do with the powerpoint original.

    PowerMac G5, 2.7DP, 8Gb RAM; OSX 10.4.11 and 10.5.8 (on separate drives). (Also a PowerMac 7300 that's still running Quark 4.1 on OS 8.6 ...)
  • 10-12-2009 6:24 AM In reply to

    Re: Strange behaviour of pdf

     Were the fonts all embedded/embedded subset in the original pdf?

    do any of them appear in the list multiple times?

    also what pdf version was the original?

     

    I'm thinking that quark may be able to fix fonts that are'nt embedded or acrobat7 is only using one off from a multiple subset 

    ... there was the puzzle of why the sun came out during the day, instead of at night when the light would come in useful.
    Terry Pratchet
  • 10-12-2009 11:43 AM In reply to

    • shaun
    • Top 50 Contributor
    • Joined on 01-14-2006
    • Carlisle, UK
    • Posts 189

    Re: Strange behaviour of pdf

    Font family Calibri; 3 stles, each appearing only once in the list

    True Type

    Embedded Subset

    Encoding built-in

    PDF version 1.3 (Acrobat 4.x)

    PDF producer Mac OSX 10.6.1 Quartz PDFContext

    PowerMac G5, 2.7DP, 8Gb RAM; OSX 10.4.11 and 10.5.8 (on separate drives). (Also a PowerMac 7300 that's still running Quark 4.1 on OS 8.6 ...)
  • 10-13-2009 5:24 AM In reply to

    Re: Strange behaviour of pdf

    PDF producer Mac OSX 10.6.1 Quartz PDFContext 

    probably something in here that Acrobat7 doesn't like.

    did you try running PDF Optimizer 

    ... there was the puzzle of why the sun came out during the day, instead of at night when the light would come in useful.
    Terry Pratchet
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