Quark Forums

Since we use Quark8, there occurs a printing problem with Colorgate Production Server 4. We save the layouts as EPS and then destill them with Acrobat destiller.

In Quark 6.5, there are no problems with destilled PDFs from EPS. When I save the EPS from Quark 8, destill it and send it to the RIP, there are sometimes missing letters in the printed layouts. The PDF looks okay.

When I tell Quark 8 to export the layout as PDFs, the printing problems don't occur.

Problem lies in EPS, because when I import a saved EPS into a layout and then again export layout as PDF and print it, letters are again missing. This tells me, something goes wrong in EPS creation.

I also tried different settings in EPS creation of Quark. Binary, ASCII, Clean-8-Bit...

 Any ideas?

What letters are missing? Random letters of all types, or just characters like è, ä, and ñ?

Random letters are missing. No special characters.

When you say random letters, do you mean sometimes some letters are missing then some other times other letters?

Does this happen with any font? Some fonts only? If only some fonts, is it with any kind of fonts (OpenType, Type1, TrueType Mac, TrueType PC) ?

A great difference between Quark 6 and Quark 8 (since 7 actually) is now Quark supports Unicode, maybe a clue lays there?

Yes, totally random. For example in one line of text, at one point, the e is missing at another point not.

Sounds strange, but problem seems to be connected to text color. When I choose magenta, yellow, black or cyan all is ok. When I used a mixed color, problem starts. This never happened in Quark 6.5. And the used colors are the same as in the old version...