in

Quark Forums



This is a user-to-user forum, where you can meet community experts, exchange ideas
and discuss solutions with other users of QuarkXPress, App Studio and other products.
You'll also find employees of Quark Software Inc. participating in discussions.

If you are looking for official support or need immediate help please go to http://quark.parature.com/

Crash on start

Last post 05-08-2013 4:41 AM by judzsii. 4 replies.
Page 1 of 1 (5 items)
Sort Posts: Previous Next
  • 03-22-2012 12:05 PM

    • dan223
    • Not Ranked
    • Joined on 03-22-2012
    • Posts 3

    Crash on start

    This crashes on start, unable to figure out what the cause is, I have uninstalled, deleted the quark folders from the app profiles, reinstalled quicktime.


    ErrorReporting Version 7.0
    Origin: QuarkXPress.exe
    ********************************************************************************
    22 March 2012    16:37:19

    Using dbghelp.dll version 4.0.5.0

    QuarkXPress.exe caused an  Files (x86)\Quark\QuarkXPress 9\Symbols\xnt;symsrv*symsrv.dll*c:\cache*http://msdl.microsoft.com/download/symbols; in module
    KERNELBASE.dll
    at 0023:7657B9BC<SymGetSymFromAddr failed with 487>

    EAX=0018F000  EBX=E0434F4D  ECX=00000001  EDX=00000000  ESI=0018F088
    EDI=003569C8  EBP=0018F050  ESP=0018F000  EIP=7657B9BC  FLG=00200216
    CS=0023   DS=002B  SS=002B  ES=002B   FS=0053  GS=002B

    (01) 0023:000000007657B9BC (0xFFFFFFFFE0434F4D 0x0000000000000001 0x0000000000000001 0x000000000018F088) C:\Windows\syswow64\KERNELBASE.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (02) 0023:000000006919F7EC (0x0000000010661584 0x0000000000000001 0x0000000000000000 0xFFFFFFFFC0B2E2F1) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (03) 0023:00000000691A26EA (0x00000000690E225C 0x000000006915A07A 0x000000000018F290 0x00000000690F88F9) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (04) 0023:00000000690E1B4C (0x000000006915A07A 0x000000000018F290 0x00000000690F88F9 0x000000000018F310) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (05) 0023:00000000690E225C (0x000000000018F310 0x0000000000000000 0x000000000018F2E0 0x0000000000000000) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (06) 0023:00000000690F88F9 (0x000000000018F310 0x0000000000000000 0x000000000018F2E0 0x0000000000000000) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (07) 0023:000000006918E432 (0x000000002DA60128 0x000000000018F310 0x0000000000000000 0x0000000000000000) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (08) 0023:000000006918E5EA (0x00000000003569C8 0x000000000018F4C4 0x000000000B9A1B80 0x0000000012320058) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (09) 0023:000000006918E70E (0x000000000018F594 0x000000002C4C0DC8 0x000000000018F594 0x000000000018F538) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (10) 0023:000000002DA02CEE (0x0000000000000001 0x000000000F692A9F 0x0000000000000001 0x0000000000000000) C:\Program Files (x86)\Quark\QuarkXPress 9\XTensions\WelcomeScreen\WSMediator.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (11) 0023:000000002DA02CEE (0x0000000000000001 0x0000000000000000 0x000000002C4C0DED 0x000000000F694265) C:\Program Files (x86)\Quark\QuarkXPress 9\XTensions\WelcomeScreen\WSMediator.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (12) 0023:000000000F692A9F (0x000000002C4C0DDC 0x000000000018F594 0x0000000000000000 0x000000000018F8FC) C:\Program Files (x86)\Quark\QuarkXPress 9\XTensions\WelcomeScreen.xnt, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (13) 0023:000000000F694265 (0x000000000018F594 0x000000002C4C0DED 0x0000000000000000 0xFFFFFFFFF520F538) C:\Program Files (x86)\Quark\QuarkXPress 9\XTensions\WelcomeScreen.xnt, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (14) 0023:000000000106421C (0x000000000018F594 0x0000000000000000 0x0000000000000000 0x000000000018F90C) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, xtCallBackDeInit()+00000380 byte(s)
    (15) 0023:000000000106498D (0xFFFFFFFFFFFFFF00 0x0000000000000005 0x000000000018F594 0x0000000000000000) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, xtcallback()+00000557 byte(s)
    (16) 0023:0000000000942038 (0x000000000018FEA0 0x00000000761B89EE 0x0000000000000000 0x000000000018F698) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, SetupXTLanguages()+00000088 byte(s)
    (17) 0023:0000000000872621 (0x0000000000000000 0x0000000000000000 0x0000000000400000 0x000000000018FEF8) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, initialize()+00010657 byte(s)
    (18) 0023:000000000041A17B (0x00000000014E8E04 0x0000000000282B55 0x0000000000000000 0x00000000003A0043) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, XPressInitialize()+00002363 byte(s)
    (19) 0023:0000000000403B1D (0x0000000000400000 0x0000000000000000 0x0000000000282B55 0x0000000000000001) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, WinMain()+00001277 byte(s)
    (20) 0023:000000000108C3F1 (0x000000007EFDE000 0x000000000018FFD4 0x0000000077569EF2 0x000000007EFDE000) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, __RTtypeid()+00000401 byte(s)
    (21) 0023:0000000075CA339A (0x000000007EFDE000 0x0000000077617EB5 0x0000000000000000 0x0000000000000000) C:\Windows\syswow64\kernel32.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (22) 0023:0000000077569EF2 (0x000000000108C571 0x000000007EFDE000 0x0000000000000000 0x0000000000000000) C:\Windows\SysWOW64\ntdll.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (23) 0023:0000000077569EC5 (0x000000000108C571 0x000000007EFDE000 0x0000000000000000 0x0000000078746341) C:\Windows\SysWOW64\ntdll.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()

    Operating System: Microsoft Windows NT Unknown Edition Professional version Service Pack 1 (Build 7601)
    Hardware information:
        Number of Processors: 4
        Processor Type: Pentium II Model 42 Stepping 7
        Keyboard Layout: U (K)
        User Language: English (UK)
        System Language: English (UK)
        Regional Settings: Country: United Kingdom    Language: English
    Current User: hiddenfromforum
    Current Machine: hiddenfromforum
    Approximately 30 percent of memory is in use.
    There are 4194303 total Kbytes of physical memory.
    There are 4194303 free  Kbytes of physical memory.
    There are 4194303 total Kbytes of paging file.
    There are 4194303 free  Kbytes of paging file.
    There are  1fff80 total Kbytes of virtual memory.
    There are   ea27c free  Kbytes of virtual memory.

    QuarkXPress version: 9200000
    FileVersion: 9.2.0.0r0
    Build Number: 12085
    Language: British
    XTensions loaded:
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
    Required(Setup OK, 200)    Quark CMS UI                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    Quark CMS                              9.2.0.0 Release (9)
    Required(Setup OK, 200)    Cool Blends                            9.2.0.0 Release (9)
    Required(Setup OK, 100)    EPS Filter UI                          9.2.0.0 Release (9)
    Required(Setup OK, 100)    EPS Filter                             9.2.0.0 Release (9)
    Required(Setup OK, 200)    Flattening                             9.2.0.0 Release (9)
    Required(Setup OK, 200)    FlatteningUI                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    GIF Filter                             9.2.0.0 Release (9)
    Required(Setup OK, 200)    HTML Export                            9.2.0.0 Release (9)
    Required(Setup OK, 200)    Hyperlinks                             9.2.0.0 Release (9)
    Required(Setup OK, 200)    HyperlinksUI                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    Job Jacket                             9.2.0.0 Release (9)
    Required(Setup OK, 200)    Job JacketUI                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    JPEG Filter UI                         9.2.0.0 Release (9)
    Required(Setup OK, 200)    JPEG Filter                            9.2.0.0 Release (9)
    Required(Setup OK, 200)    Layers                                 9.2.0.0 Release (9)
    Required(Setup OK, 200)    LayersUI                               9.2.0.0 Release (9)
    Required(Setup OK, 200)    Placeholders                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    PlaceholdersUI                         9.2.0.0 Release (9)
    Required(Setup OK, 200)    SpellChecker                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    TableUI                                9.2.0.0 Release (9)
    Required(Setup OK, 200)    Table                                  9.2.0.0 Release (9)
    Required(Setup OK, 200)    Web tools                              9.2.0.0 Release (9)
    Required(Setup OK, 200)    XTextFilter                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    AppStudioCore                          9.1.2.0 Release (9)
    Enabled (Setup OK, 200)    AppStudioDesigner                      9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    AppStudioDesignerUI                    9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    AppStudioUI                            9.1.2.0 Release (9)
    Enabled (Setup OK, 200)    Auto Update                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    AVEOutPutStyleCore                     9.1.2.0 Release (9)
    Enabled (Setup OK, 200)    AVEOutPutStyleUI                       9.1.2.0 Release (9)
    Enabled (Setup OK, 200)    Callout                                9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    CalloutUI                              9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Cloner                                 9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Composition Zone                       9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Composition Zone UI                    9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    CopyDeskArticle                        9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Custom Bleeds                          9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Custom BleedsUI                        9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Dejavu                                 9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Design Grid UI                         9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Design Grid                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Digital Publishing                     9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Digital Publishing UI                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Hyphenation Dieckmann                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Drop Shadow UI                         9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Drop Shadow                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    EAText UI                              9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    EAText                                 9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    EditOriginal                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ePublication                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ePublicationUI                         9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ErrorReporting                         9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ErrorReportingUI                       9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    FilterUI                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Full Resolution Preview                9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Full Resolution Preview UI             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    FullScreenViewXT                       9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    GlyphPalette                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Guide Manager Pro                      9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    HTML Text Import                       9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Hyph_CNS_1                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Hyph_CNS_2                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Hyph_CNS_3                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Ichitaro Import                        9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ImageGrid                              9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ImageMap                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Index                                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    InteractiveDesigner                    9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    InteractiveDesignerUI                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Item FindChange                        9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Item Styles                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Jabberwocky                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Kern-Track Editor                      9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Linkster                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ModifierCore                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Mojigumi                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    MojigumiUI                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    OPI                                    9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    PDF Filter UI                          9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    PDF Filter                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    PNG Filter                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    PSD Filter UI                          9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    PSD Filter                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    RTF Filter                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Scale                                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Scissors                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Shape of Things                        9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ShapeMaker                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    SpecialLineBreak                       9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    SpecialLineBreakUI                     9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Super Step and Repeat                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    SWF Filter                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    SWF FilterUI                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    SWF Toolkit                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Table Import                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Type Tricks                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ViewSets                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ViewSetsUI                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Vista UI                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Vista                                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Welcome Screen                         9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Word 6-2000 Filter                     9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    WordPerfect Filter                     9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    XML Import                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    XPress Tags Filter                     9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    XSLT Export                            9.2.0.0 Release (9)

    Open Documents:


    User Supplied Info:
     

  • 03-22-2012 11:28 PM In reply to

    Re: Crash on start

    Hi dan223,

    You may need to install Microsoft .NET Framework 3.5 SP1 on your machine. You may download and install it from:

    http://www.microsoft.com/download/en/details.aspx?id=25150 


    That should work. In case you still face any issue, kindly revert back.

     

    ~Sirish

  • 03-23-2012 5:14 AM In reply to

    • dan223
    • Not Ranked
    • Joined on 03-22-2012
    • Posts 3

    Re: Crash on start

    Installed .NET framework 4 as this is Windows 7 and 3.5 won't install on windows 7.Still having the same problem, reinstalled after as well.


    ErrorReporting Version 7.0
    Origin: QuarkXPress.exe
    ********************************************************************************
    23 March 2012    09:50:17

    Using dbghelp.dll version 4.0.5.0

    QuarkXPress.exe caused an  Files (x86)\Quark\QuarkXPress 9\Symbols\xnt;symsrv*symsrv.dll*c:\cache*http://msdl.microsoft.com/download/symbols; in module
    KERNELBASE.dll
    at 0023:75A6B9BC<SymGetSymFromAddr failed with 487>

    EAX=0018F000  EBX=E0434F4D  ECX=00000001  EDX=00000000  ESI=0018F088
    EDI=00368910  EBP=0018F050  ESP=0018F000  EIP=75A6B9BC  FLG=00200216
    CS=0023   DS=002B  SS=002B  ES=002B   FS=0053  GS=002B

    (01) 0023:0000000075A6B9BC (0xFFFFFFFFE0434F4D 0x0000000000000001 0x0000000000000001 0x000000000018F088) C:\Windows\syswow64\KERNELBASE.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (02) 0023:0000000057C0F7EC (0x000000001059B3D8 0x0000000000000001 0x0000000000000000 0xFFFFFFFFB6CDD2D8) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (03) 0023:0000000057C126EA (0x0000000057B5225C 0x0000000057BCA07A 0x000000000018F290 0x0000000057B688F9) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (04) 0023:0000000057B51B4C (0x0000000057BCA07A 0x000000000018F290 0x0000000057B688F9 0x000000000018F310) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (05) 0023:0000000057B5225C (0x000000000018F310 0x0000000000000000 0x000000000018F2E0 0x0000000000000000) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (06) 0023:0000000057B688F9 (0x000000000018F310 0x0000000000000000 0x000000000018F2E0 0x0000000000000000) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (07) 0023:0000000057BFE432 (0x000000002DC477E8 0x000000000018F310 0x0000000000000000 0x0000000000000000) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (08) 0023:0000000057BFE5EA (0x0000000000368910 0x000000000018F4C4 0x000000000BC41BB0 0x00000000125CBC30) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (09) 0023:0000000057BFE70E (0x000000000018F594 0x00000000052FD790 0x000000000018F594 0x000000000018F538) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (10) 0023:000000002D7E2CEE (0x0000000000000001 0x000000000FAB2A9F 0x0000000000000001 0x0000000000000000) C:\Program Files (x86)\Quark\QuarkXPress 9\XTensions\WelcomeScreen\WSMediator.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (11) 0023:000000002D7E2CEE (0x0000000000000001 0x0000000000000000 0x00000000052FD7B5 0x000000000FAB4265) C:\Program Files (x86)\Quark\QuarkXPress 9\XTensions\WelcomeScreen\WSMediator.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (12) 0023:000000000FAB2A9F (0x00000000052FD7A4 0x000000000018F594 0x0000000000000000 0x000000000018F8FC) C:\Program Files (x86)\Quark\QuarkXPress 9\XTensions\WelcomeScreen.xnt, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (13) 0023:000000000FAB4265 (0x000000000018F594 0x00000000052FD7B5 0x0000000000000000 0xFFFFFFFFF520F538) C:\Program Files (x86)\Quark\QuarkXPress 9\XTensions\WelcomeScreen.xnt, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (14) 0023:000000000106421C (0x000000000018F594 0x0000000000000000 0x0000000000000000 0x000000000018F90C) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, xtCallBackDeInit()+00000380 byte(s)
    (15) 0023:000000000106498D (0xFFFFFFFFFFFFFF00 0x0000000000000005 0x000000000018F594 0x0000000000000000) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, xtcallback()+00000557 byte(s)
    (16) 0023:0000000000942038 (0x000000000018FEA0 0x00000000758E89EE 0x0000000000000000 0x000000000018F698) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, SetupXTLanguages()+00000088 byte(s)
    (17) 0023:0000000000872621 (0x0000000000000000 0x0000000000000000 0x0000000000400000 0x000000000018FEF8) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, initialize()+00010657 byte(s)
    (18) 0023:000000000041A17B (0x00000000014E8E04 0x0000000000282B75 0x0000000000000000 0x00000000003A0043) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, XPressInitialize()+00002363 byte(s)
    (19) 0023:0000000000403B1D (0x0000000000400000 0x0000000000000000 0x0000000000282B75 0x0000000000000001) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, WinMain()+00001277 byte(s)
    (20) 0023:000000000108C3F1 (0x000000007EFDE000 0x000000000018FFD4 0x00000000779F9EF2 0x000000007EFDE000) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, __RTtypeid()+00000401 byte(s)
    (21) 0023:000000007511339A (0x000000007EFDE000 0x0000000077A628A9 0x0000000000000000 0x0000000000000000) C:\Windows\syswow64\kernel32.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (22) 0023:00000000779F9EF2 (0x000000000108C571 0x000000007EFDE000 0x0000000000000000 0x0000000000000000) C:\Windows\SysWOW64\ntdll.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (23) 0023:00000000779F9EC5 (0x000000000108C571 0x000000007EFDE000 0x0000000000000000 0x0000000078746341) C:\Windows\SysWOW64\ntdll.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()

    Operating System: Microsoft Windows NT Unknown Edition Professional version Service Pack 1 (Build 7601)
    Hardware information:
        Number of Processors: 4
        Processor Type: Pentium II Model 42 Stepping 7
        Keyboard Layout: U (K)
        User Language: English (UK)
        System Language: English (UK)
        Regional Settings: Country: United Kingdom    Language: English
    Current User: Fenn
    Current Machine: FENNPRESS
    Approximately 34 percent of memory is in use.
    There are 4194303 total Kbytes of physical memory.
    There are 4194303 free  Kbytes of physical memory.
    There are 4194303 total Kbytes of paging file.
    There are 4194303 free  Kbytes of paging file.
    There are  1fff80 total Kbytes of virtual memory.
    There are   ffbc0 free  Kbytes of virtual memory.

    QuarkXPress version: 9200000
    FileVersion: 9.2.0.0r0
    Build Number: 12085
    Language: British
    XTensions loaded:
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
    Required(Setup OK, 200)    Quark CMS UI                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    Quark CMS                              9.2.0.0 Release (9)
    Required(Setup OK, 200)    Cool Blends                            9.2.0.0 Release (9)
    Required(Setup OK, 100)    EPS Filter UI                          9.2.0.0 Release (9)
    Required(Setup OK, 100)    EPS Filter                             9.2.0.0 Release (9)
    Required(Setup OK, 200)    Flattening                             9.2.0.0 Release (9)
    Required(Setup OK, 200)    FlatteningUI                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    GIF Filter                             9.2.0.0 Release (9)
    Required(Setup OK, 200)    HTML Export                            9.2.0.0 Release (9)
    Required(Setup OK, 200)    Hyperlinks                             9.2.0.0 Release (9)
    Required(Setup OK, 200)    HyperlinksUI                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    Job Jacket                             9.2.0.0 Release (9)
    Required(Setup OK, 200)    Job JacketUI                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    JPEG Filter UI                         9.2.0.0 Release (9)
    Required(Setup OK, 200)    JPEG Filter                            9.2.0.0 Release (9)
    Required(Setup OK, 200)    Layers                                 9.2.0.0 Release (9)
    Required(Setup OK, 200)    LayersUI                               9.2.0.0 Release (9)
    Required(Setup OK, 200)    Placeholders                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    PlaceholdersUI                         9.2.0.0 Release (9)
    Required(Setup OK, 200)    SpellChecker                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    TableUI                                9.2.0.0 Release (9)
    Required(Setup OK, 200)    Table                                  9.2.0.0 Release (9)
    Required(Setup OK, 200)    Web tools                              9.2.0.0 Release (9)
    Required(Setup OK, 200)    XTextFilter                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    AppStudioCore                          9.1.2.0 Release (9)
    Enabled (Setup OK, 200)    AppStudioDesigner                      9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    AppStudioDesignerUI                    9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    AppStudioUI                            9.1.2.0 Release (9)
    Enabled (Setup OK, 200)    Auto Update                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    AVEOutPutStyleCore                     9.1.2.0 Release (9)
    Enabled (Setup OK, 200)    AVEOutPutStyleUI                       9.1.2.0 Release (9)
    Enabled (Setup OK, 200)    Callout                                9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    CalloutUI                              9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Cloner                                 9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Composition Zone                       9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Composition Zone UI                    9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    CopyDeskArticle                        9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Custom Bleeds                          9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Custom BleedsUI                        9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Dejavu                                 9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Design Grid UI                         9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Design Grid                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Digital Publishing                     9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Digital Publishing UI                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Hyphenation Dieckmann                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Drop Shadow UI                         9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Drop Shadow                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    EAText UI                              9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    EAText                                 9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    EditOriginal                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ePublication                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ePublicationUI                         9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ErrorReporting                         9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ErrorReportingUI                       9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    FilterUI                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Full Resolution Preview                9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Full Resolution Preview UI             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    FullScreenViewXT                       9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    GlyphPalette                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Guide Manager Pro                      9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    HTML Text Import                       9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Hyph_CNS_1                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Hyph_CNS_2                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Hyph_CNS_3                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Ichitaro Import                        9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ImageGrid                              9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ImageMap                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Index                                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    InteractiveDesigner                    9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    InteractiveDesignerUI                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Item FindChange                        9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Item Styles                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Jabberwocky                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Kern-Track Editor                      9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Linkster                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ModifierCore                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Mojigumi                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    MojigumiUI                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    OPI                                    9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    PDF Filter UI                          9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    PDF Filter                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    PNG Filter                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    PSD Filter UI                          9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    PSD Filter                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    RTF Filter                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Scale                                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Scissors                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Shape of Things                        9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ShapeMaker                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    SpecialLineBreak                       9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    SpecialLineBreakUI                     9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Super Step and Repeat                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    SWF Filter                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    SWF FilterUI                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    SWF Toolkit                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Table Import                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Type Tricks                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ViewSets                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ViewSetsUI                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Vista UI                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Vista                                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Welcome Screen                         9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Word 6-2000 Filter                     9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    WordPerfect Filter                     9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    XML Import                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    XPress Tags Filter                     9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    XSLT Export                            9.2.0.0 Release (9)

    Open Documents:


    User Supplied Info:

    ErrorReporting Version 7.0
    Origin: QuarkXPress.exe
    ********************************************************************************
    23 March 2012    09:50:35

    Using dbghelp.dll version 4.0.5.0

    QuarkXPress.exe caused an  Files (x86)\Quark\QuarkXPress 9\Symbols\xnt;symsrv*symsrv.dll*c:\cache*http://msdl.microsoft.com/download/symbols; in module
    KERNELBASE.dll
    at 0023:75A6B9BC<SymGetSymFromAddr failed with 487>

    EAX=0018F000  EBX=E0434F4D  ECX=00000001  EDX=00000000  ESI=0018F088
    EDI=02585A28  EBP=0018F050  ESP=0018F000  EIP=75A6B9BC  FLG=00200216
    CS=0023   DS=002B  SS=002B  ES=002B   FS=0053  GS=002B

    (01) 0023:0000000075A6B9BC (0xFFFFFFFFE0434F4D 0x0000000000000001 0x0000000000000001 0x000000000018F088) C:\Windows\syswow64\KERNELBASE.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (02) 0023:000000005765F7EC (0x000000001059B3D8 0x0000000000000001 0x0000000000000000 0xFFFFFFFF86F10C0C) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (03) 0023:00000000576626EA (0x00000000575A225C 0x000000005761A07A 0x000000000018F290 0x00000000575B88F9) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (04) 0023:00000000575A1B4C (0x000000005761A07A 0x000000000018F290 0x00000000575B88F9 0x000000000018F310) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (05) 0023:00000000575A225C (0x000000000018F310 0x0000000000000000 0x000000000018F2E0 0x0000000000000000) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (06) 0023:00000000575B88F9 (0x000000000018F310 0x0000000000000000 0x000000000018F2E0 0x0000000000000000) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (07) 0023:000000005764E432 (0x000000002DC577E8 0x000000000018F310 0x0000000000000000 0x0000000000000000) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (08) 0023:000000005764E5EA (0x0000000002585A28 0x000000000018F4C4 0x000000000C201BB0 0x00000000125CB298) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (09) 0023:000000005764E70E (0x000000000018F594 0x00000000053DD790 0x000000000018F594 0x000000000018F538) C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (10) 0023:000000002D922CEE (0x0000000000000001 0x000000000FAB2A9F 0x0000000000000001 0x0000000000000000) C:\Program Files (x86)\Quark\QuarkXPress 9\XTensions\WelcomeScreen\WSMediator.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (11) 0023:000000002D922CEE (0x0000000000000001 0x0000000000000000 0x00000000053DD7B5 0x000000000FAB4265) C:\Program Files (x86)\Quark\QuarkXPress 9\XTensions\WelcomeScreen\WSMediator.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (12) 0023:000000000FAB2A9F (0x00000000053DD7A4 0x000000000018F594 0x0000000000000000 0x000000000018F8FC) C:\Program Files (x86)\Quark\QuarkXPress 9\XTensions\WelcomeScreen.xnt, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (13) 0023:000000000FAB4265 (0x000000000018F594 0x00000000053DD7B5 0x0000000000000000 0xFFFFFFFFF520F538) C:\Program Files (x86)\Quark\QuarkXPress 9\XTensions\WelcomeScreen.xnt, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (14) 0023:000000000106421C (0x000000000018F594 0x0000000000000000 0x0000000000000000 0x000000000018F90C) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, xtCallBackDeInit()+00000380 byte(s)
    (15) 0023:000000000106498D (0xFFFFFFFFFFFFFF00 0x0000000000000005 0x000000000018F594 0x0000000000000000) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, xtcallback()+00000557 byte(s)
    (16) 0023:0000000000942038 (0x000000000018FEA0 0x00000000758E89EE 0x0000000000000000 0x000000000018F698) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, SetupXTLanguages()+00000088 byte(s)
    (17) 0023:0000000000872621 (0x0000000000000000 0x0000000000000000 0x0000000000400000 0x000000000018FEF8) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, initialize()+00010657 byte(s)
    (18) 0023:000000000041A17B (0x00000000014E8E04 0x00000000024A2B05 0x0000000000000000 0x00000000003A0043) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, XPressInitialize()+00002363 byte(s)
    (19) 0023:0000000000403B1D (0x0000000000400000 0x0000000000000000 0x00000000024A2B05 0x0000000000000001) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, WinMain()+00001277 byte(s)
    (20) 0023:000000000108C3F1 (0x000000007EFDE000 0x000000000018FFD4 0x00000000779F9EF2 0x000000007EFDE000) C:\Program Files (x86)\Quark\QuarkXPress 9\QuarkXPress.exe, __RTtypeid()+00000401 byte(s)
    (21) 0023:000000007511339A (0x000000007EFDE000 0x0000000077A79384 0x0000000000000000 0x0000000000000000) C:\Windows\syswow64\kernel32.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (22) 0023:00000000779F9EF2 (0x000000000108C571 0x000000007EFDE000 0x0000000000000000 0x0000000000000000) C:\Windows\SysWOW64\ntdll.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()
    (23) 0023:00000000779F9EC5 (0x000000000108C571 0x000000007EFDE000 0x0000000000000000 0x0000000078746341) C:\Windows\SysWOW64\ntdll.dll, SymGetSymFromAddr failed with 487 , <nosymbols>()

    Operating System: Microsoft Windows NT Unknown Edition Professional version Service Pack 1 (Build 7601)
    Hardware information:
        Number of Processors: 4
        Processor Type: Pentium II Model 42 Stepping 7
        Keyboard Layout: U (K)
        User Language: English (UK)
        System Language: English (UK)
        Regional Settings: Country: United Kingdom    Language: English
    Current User: Fenn
    Current Machine: FENNPRESS
    Approximately 34 percent of memory is in use.
    There are 4194303 total Kbytes of physical memory.
    There are 4194303 free  Kbytes of physical memory.
    There are 4194303 total Kbytes of paging file.
    There are 4194303 free  Kbytes of paging file.
    There are  1fff80 total Kbytes of virtual memory.
    There are   ffbc0 free  Kbytes of virtual memory.

    QuarkXPress version: 9200000
    FileVersion: 9.2.0.0r0
    Build Number: 12085
    Language: British
    XTensions loaded:
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
            (Setup OK, 900)    Lang_U.K. English.dll                  unknown
    Required(Setup OK, 200)    Quark CMS UI                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    Quark CMS                              9.2.0.0 Release (9)
    Required(Setup OK, 200)    Cool Blends                            9.2.0.0 Release (9)
    Required(Setup OK, 100)    EPS Filter UI                          9.2.0.0 Release (9)
    Required(Setup OK, 100)    EPS Filter                             9.2.0.0 Release (9)
    Required(Setup OK, 200)    Flattening                             9.2.0.0 Release (9)
    Required(Setup OK, 200)    FlatteningUI                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    GIF Filter                             9.2.0.0 Release (9)
    Required(Setup OK, 200)    HTML Export                            9.2.0.0 Release (9)
    Required(Setup OK, 200)    Hyperlinks                             9.2.0.0 Release (9)
    Required(Setup OK, 200)    HyperlinksUI                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    Job Jacket                             9.2.0.0 Release (9)
    Required(Setup OK, 200)    Job JacketUI                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    JPEG Filter UI                         9.2.0.0 Release (9)
    Required(Setup OK, 200)    JPEG Filter                            9.2.0.0 Release (9)
    Required(Setup OK, 200)    Layers                                 9.2.0.0 Release (9)
    Required(Setup OK, 200)    LayersUI                               9.2.0.0 Release (9)
    Required(Setup OK, 200)    Placeholders                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    PlaceholdersUI                         9.2.0.0 Release (9)
    Required(Setup OK, 200)    SpellChecker                           9.2.0.0 Release (9)
    Required(Setup OK, 200)    TableUI                                9.2.0.0 Release (9)
    Required(Setup OK, 200)    Table                                  9.2.0.0 Release (9)
    Required(Setup OK, 200)    Web tools                              9.2.0.0 Release (9)
    Required(Setup OK, 200)    XTextFilter                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    AppStudioCore                          9.1.2.0 Release (9)
    Enabled (Setup OK, 200)    AppStudioDesigner                      9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    AppStudioDesignerUI                    9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    AppStudioUI                            9.1.2.0 Release (9)
    Enabled (Setup OK, 200)    Auto Update                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    AVEOutPutStyleCore                     9.1.2.0 Release (9)
    Enabled (Setup OK, 200)    AVEOutPutStyleUI                       9.1.2.0 Release (9)
    Enabled (Setup OK, 200)    Callout                                9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    CalloutUI                              9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Cloner                                 9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Composition Zone                       9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Composition Zone UI                    9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    CopyDeskArticle                        9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Custom Bleeds                          9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Custom BleedsUI                        9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Dejavu                                 9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Design Grid UI                         9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Design Grid                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Digital Publishing                     9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Digital Publishing UI                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Hyphenation Dieckmann                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Drop Shadow UI                         9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Drop Shadow                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    EAText UI                              9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    EAText                                 9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    EditOriginal                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ePublication                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ePublicationUI                         9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ErrorReporting                         9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ErrorReportingUI                       9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    FilterUI                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Full Resolution Preview                9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Full Resolution Preview UI             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    FullScreenViewXT                       9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    GlyphPalette                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Guide Manager Pro                      9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    HTML Text Import                       9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Hyph_CNS_1                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Hyph_CNS_2                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Hyph_CNS_3                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Ichitaro Import                        9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ImageGrid                              9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ImageMap                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Index                                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    InteractiveDesigner                    9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    InteractiveDesignerUI                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Item FindChange                        9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Item Styles                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Jabberwocky                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Kern-Track Editor                      9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Linkster                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ModifierCore                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Mojigumi                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    MojigumiUI                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    OPI                                    9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    PDF Filter UI                          9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    PDF Filter                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    PNG Filter                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    PSD Filter UI                          9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    PSD Filter                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    RTF Filter                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Scale                                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Scissors                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Shape of Things                        9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ShapeMaker                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    SpecialLineBreak                       9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    SpecialLineBreakUI                     9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Super Step and Repeat                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    SWF Filter                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    SWF FilterUI                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    SWF Toolkit                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Table Import                           9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Type Tricks                            9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ViewSets                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    ViewSetsUI                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Vista UI                               9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Vista                                  9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Welcome Screen                         9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    Word 6-2000 Filter                     9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    WordPerfect Filter                     9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    XML Import                             9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    XPress Tags Filter                     9.2.0.0 Release (9)
    Enabled (Setup OK, 200)    XSLT Export                            9.2.0.0 Release (9)

    Open Documents:


    User Supplied Info:

  • 03-23-2012 7:21 AM In reply to

    • dan223
    • Not Ranked
    • Joined on 03-22-2012
    • Posts 3

    Re: Crash on start

     Somehow sorted this now, not exactly sure what I did though to fix it.

  • 05-08-2013 4:41 AM In reply to

    Re: Crash on start

    I'm experiencing the same problem. I've tried to repair, uninstall, reinstall QuarkXPress 9.5, tried to start a portable QuarkXPress 8.2, tried to install all windows updates, upgrade to .Net framework, but the symptoms are the same, Quark crashes on start, and that can be found in the log: QuarkXPress.exe caused an Files (x86)\Quark\QuarkXPress 9\Symbols\xnt;symsrv*symsrv.dll*c:\cache*http://msdl.microsoft.com/download/symbols; in module KERNELBASE.dll at 0023:7630C41F What the most interesting is, that I used this installed QuarkXpress 9.5 for weeks, and somehow one time it started to crash and since then I cannot start it in any way. I'm using Windows 7 Professional. Could someone help me what to try?
Page 1 of 1 (5 items)
Powered by Community Server (Commercial Edition), by Telligent Systems