Quark Forums

I had installed the 731 update that was pulled (the bad one with the duotone bug). When I try to installe the new 731 update (not 7.3 but indeed 7.31) I get this message that I can not update.

How do I get this to work?

apparently the only way to do this is to deactivate quark, delete it, and then download the trial version (which is 7.31) and use your activation code to turn it into a full version.

Pain in the ar*e or what!

I am in the same position too!

Yes!
TimeMachine to the rescue!

Man, this Timemachine in OS X 10.5... works!

If you downloaded the 7.31 updater that was pulled, you do not have to reinstall to get it to be the current version, although that is an option.

You can contact tech support and they will be able to walk you through the process, which simply involves manually replacing one file in the QuarkXPress folder.

Ok I will call the tech support.....


hang on......

am i being thick here......

cant find the number for tech support in the UK.....

Anyone know the number?

Cheers in advance

It's here and it's free, bless 'em!

Greg