Quark Forums

Hello, Please perform the below given steps in order to down-save the file from QuarkXPress 7 to 6:  Navigate to File> Export Layout as PRoject Change the version from 7 to 6 I hope this information helps.

Hello, The Validation Code is not provided in the box in case of an upgrade. Please write an E_mail to us at cservice@quark.com with your new and old serial number and the Validation Code will be provided to you. I hope this information helps.

Hi,  Please send us the serial number for QuarkXPress 6 in order to confirm the Validation Code you are using at cservice@quark.com. You can mention my name in the subject line and I will check it for you. I hope this information helps.

Please PM your contact details and I will get a call back arranged for you.

Please update the version of QuarkXPress to 7.5 and then see the results. You can download the updater from the Quark website.

Hello,  I was able to replicate the issue at our end and this is new to us. The issue is replicable on 10.4 however it is working fine on 10.5.  Please try to test it on OS 10.5.  

Hello, Can you please download the evaluation version of QuarkXPress 8 and then try to replicate the issue?

Hello, Please perform the below mentioned steps in order to resolve the issue:- Launch QuarkXPress Go to Edit > H & J's Select one of the H&J setting and click on Edit Uncheck the Auto Hyphenation option. Perform the same steps with all the default H&J's in the list. I hope this information helps.

Dear Philip,  May I know if you are using v8.0 or 8.02? In case you are using 8.0,please update the version of QuarkXPress to 8.02. I hope this information helps.

Dear Adrian, Please perform the below mentioned steps in order to resolve the issue:- 1. Navigate to HDD/Applications/Quark License Administrator/Server folder and delete save.dat and HWM usage.dat file. 2. Delete QLALicense.dat file from the same location and download a new license file. Restart the server and then see the results.