Hi all,
I'm not sure what is going on here, but we sure are having difficulty reproducing the issue in house. As stated earlier, we are under the impression that it has something to do with font cache, but cleaning the font cache does not seem to help some of you. So, what happens when you try loading the font from a system location? Some steps are below:
1. Disable all Font Manager Tools.
2. Remove the QuarkInvisibles.ttf font from Required Components->Fonts folder, and move it into your User Directory->Library->Fonts folder.
3. Remove all files in /Library/Caches/com.apple.ATS, restart OS X.
4. Open Application->Font Book, in Font Book window, go to Collection->User, check if Quark Invisibles is listed in User fonts or not. If its not available, the font could be corrupt, copy it from QuarkXPress CD-Rom again.
5. If Quark Invisibles is listed in User fonts in step 4, launch QuarkXPress 7.x, check if Invisibles is working correctly or not.
6. If its working, put the QuarkInvisibles.ttf font back to its original place and try to use Invisibles in QuarkXPress again.
Report back with the results in step 5 and 6 and let us know if any of this helped at all.
Thanks,
Scott Wieseler
Quark Technical Product Management