Quark Forums

Hello,

I have a MAC OS 10.2.8 machine running QuarkXpress 6.1 and Suitcase 10 and for some reason my fonts are not auto-activating. When I open a document that has a font in suitcase but is not already activated I get the message:

"[DOCUMENT NAME] uses fonts that are not installed on your system"

Any ideas on why the fonts are not auto-activating?

Thanks very much!

Metahugh

My answer is not a happy one -- Suitcase X1 DID NOT WORK for me. For me, every time I tried to auto-activate fonts, Quark would unexpectedly quit.

Extensis tech support was pretty good about responding (though their ideas did not solve my problem) so you might try e-mailing them.

Personally, I never liked auto-activation. I turn this option off.

Nowadays, we have fast computers with lots of RAM; why not leave those fonts activated permanently; and if you find that some of them you rarely use, then turn them off.

Are you running Suitcase X1 or the ungrade to 11.0.2?

I myself do not care for Auto activation but the client I am troubleshooting this problem for has thousands of fonts and doesn't want them all running at the same time.

I am running Suitcase 10 (or X as its written in the about box of Suitcase).

From what I have read online there are many others with this same problem. Unfortunately I also have users running the same OS and suitcase version that auto-activation doesn't work in Illustrator 10 as well.

Wondering if I should try a different font manager or upgrade to the newest version of Suitcase.

Has anyone gotten this to work successfully with Suitcase 10 and Quark 6.1?

Thanks!!

metahugh:

...but the client I am troubleshooting this problem for has thousands of fonts and doesn't want them all running at the same time.

I'm not talking about leaving thousands of fonts ON; that would be an insane thing to do. I'm talking about leaving let's say 50 or so fonts ON all the time (the ones you use on a regular basis).

I agree with you, I am not suggesting that thousands of font are on, but my situation requires a lot of different fonts to be available. The client will unfortunately not accept even one prompt requesting an additional font.

They dig into old documents quite frequently and there isn't a common list of fonts that they use. Makes it kinda difficult huh? :D

metahugh:

They dig into old documents quite frequently and there isn't a common list of fonts that they use. Makes it kinda difficult huh?

Yes, in that case, I can see that auto-activation needs to be used, and be working well.