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Installing on new computer

Last post 07-10-2009 8:00 PM by eyoungren. 1 replies.
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  • 07-10-2009 6:57 PM

    Installing on new computer

    OK, my old Mac broke and was unrepairable, so I have a new machine and need to re-install QX7.5. Previously I had bought 7.01 and upgraded to 7.3, then about 6 months ago used a downloaded installer to upgrade to 7.5. All went well until the old computer died last week. When I tried installing 7.5 on the new replacement Mac the process failed when I entered the validation code and serial number I had previously used. As a temporary stop-gap solution I have installed the demo version of 7.5 on the new machine, but what do I need to do about transferring the licensed status from the old machine to this new one before the 30 day trial period expires? I don't want to upgrade to QX8 yet, as one of my main clients always lags behind with versions of Quark and I need to keep in sync.
  • 07-10-2009 8:00 PM In reply to

    Re: Installing on new computer

     Call customer service and explain the problem to them. They can probably give you a new validation code pretty quickly.

    Quark Forum member since 2001.
    Erik Youngren (Click my name to email me, or the Contact button above.)
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