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White border around presentation window: How to remove?

Last post 03-22-2010 2:45 AM by Matthias Guenther (Quark). 3 replies.
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  • 03-18-2010 1:03 PM

    White border around presentation window: How to remove?

    When I export my presentation to a Windows or Mac player, I get a white border on the right and bottom sides of the player. My images have bleeds pulled beyond the edges, so it isn't my artwork placement. Any idea how to get rid of this?

  • 03-19-2010 12:54 AM In reply to

    Re: White border around presentation window: How to remove?

    Hi Gressa,

    when you say "player", do you mean the standalone Flash player? Do you use it in fullscreen mode (you can toggle with Command+F)?

    Or do you mean the Flash player in a browser?

    Can you maybe post a screen shot?

    Thanks
    Matthias

    Matthias Günther
    Senior Product Manager
    Quark Software Inc.

    (Please note: As I am traveling frequently, answering your post might sometimes take longer)


    Want to easily publish for the iPad, using high-fidelity designs with stunning interactivity? See here:
    English: http://youtu.be/Gldk5lvXXTA
    French: http://youtu.be/nsgB4Q7lQzg
    German: http://youtu.be/lecdenqaUGY
    Italian: http://youtu.be/wjBpYZsF-8s


    Need help? Contact Quark's support: http://support.quark.com/contact_us.html


    Please don't install the newest update 10.7.3 of Mac OS X Lion yet.
    For details please see here: http://goo.gl/AzKeR

  • 03-19-2010 1:27 PM In reply to

    Re: White border around presentation window: How to remove?

     I mean the Stand alone Flash player for Mac. I am not using it in (or exporting to) full screen mode, because that distorts the photos.

     I don't see a place to upload an image, although I have a screen shot available.

  • 03-22-2010 2:45 AM In reply to

    Re: White border around presentation window: How to remove?

    Hi Gressa,

    are you sure you see the white border as part of the SWF or is it just because the Flash Player window has a different aspect ratio as your project?

    View the SWF in a browser to be sure.

    You can post screenshots to any free image hosting services and then link from here to it. I use imageshack.us often.

    Thanks
    Matthias

    Matthias Günther
    Senior Product Manager
    Quark Software Inc.

    (Please note: As I am traveling frequently, answering your post might sometimes take longer)


    Want to easily publish for the iPad, using high-fidelity designs with stunning interactivity? See here:
    English: http://youtu.be/Gldk5lvXXTA
    French: http://youtu.be/nsgB4Q7lQzg
    German: http://youtu.be/lecdenqaUGY
    Italian: http://youtu.be/wjBpYZsF-8s


    Need help? Contact Quark's support: http://support.quark.com/contact_us.html


    Please don't install the newest update 10.7.3 of Mac OS X Lion yet.
    For details please see here: http://goo.gl/AzKeR

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