Quark Forums

I have 3 versions of Q. I want to remove one of them (V-7) and install in another computer. If I transfer the licence, does this apply ONLY to version 7 or to ALL the versions?

Hi molinajavier,

are all versions the same license? Are they activation based or QLA based? Are they all installed on individual computers?

Without knowing details it is hard to answer your question. You can almost be certain though that the answer will be what common sense tells you.

Thanks
Matthias

Assuming you are using a retail copy. License transferring did not come to XPress until a later update to version 7.x. So, if you want to move a version older than 7.x there is no provision for transferring a license. You simply delete the old version, install on the new machine and activate. Version 7.x and above, yes you can do this.

Keep in mind that the EULA from version 6.x up allows you to install XPress on two machines at one time. You aren't allowed to operate them simultaneously, but you can install on two machines.

Correct Matthias?

Thanks for your reply. Well, are they the same license? They are upgrades from 6 upwards to 8.5. As upgrades they are activation based, if I understand your question correctly. And no, all the various versions are installed in one computer. Q-7 and Q-8 are also installed in a MacBook. It is Q-7 that I wish to install in another computer at home. Javier

Yes, the copies in use are retail, legal copies. If you are correct in saying that deleting a copy in one machine and installing it in another is good enough with Q-7 then why is there a "Transfer QuarkExpress Licence" option? My fear is that if I transfer the licence from my machine at work ALL the versions of Q will be killed.... Thanks for your input Javier

Hi molinajavier,

so you have different serial numbers for the three licenses, correct?

Deactivating one installation of one license will of course keep the other installations and the other licenses intact.

Thanks
Matthias

Hello Matthias, I want to make sure I understand your suggestions: by 'deactivating' do you mean 'Transfer QuarkExpress Licence?. So what happen to deleting one version and installing it in another machine? Thanks, Javier

Hi molinajavier,

yes, that's what I mean. When you choose this menu option, your activation (you have two as Erik correctly points out) gets transferred off your computer (thus deactivating the device) and onto Quark's activation server.

When you install on another machine, QuarkXPress contacts the activation server to see whether an activation is available. if yes, the new device gets activated.

If you just delete the installation, then the activation remains on the machine and you can't acivate it yourself on another machine, therefore it is important that you FIRST deactivate the license (and then delete).

Thanks
Matthias

Hello Matthias, That's just perfect. Thank you very much for clarifying the point. I shall deactivate Q-7 from this machine and install it in another with the certainty that Q-8 will still be alive and kicking .... Many thanks, Javier

Hi molinajavier,

one last word please, your EULA allows you to use your previous version even if you upgraded it to a newer version. The only condition is that you use the older version on the same machine as the upgrade.

Thanks
Matthias

Ah! So I need to transfer the licence from Q-6, then install in the other machine, activate it and then deactivate Q-7 and install it and acivate... Am I right? Javier

One more thing: no deactivation option in Q-6.1... Does that mean the delete option is viable? Javier

Technically you don't need to do that.
Legally, yes (to continue to use the previous version).

The newest version of course can be used without any other version installed (unless you want to).

Thanks
Matthias

Many thanks Matthias. Javier

 Hi Matthias,

 

How do I go about transferring a Quark license when the computer I want to transfer from is no longer working. The whole reason I need to install Quark on another computer is that my old laptop died. I am lucky to get it to turn on, let alone open up any software - Is there a way you can do it from your end if i give you my original validation code? Thanks

Susan