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Quark Express 9.5 and KB2753842 - Fonts Larger then 15pt turn invisible

Last post 12-20-2012 4:46 AM by Matthias Guenther (Quark). 6 replies.
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  • 12-13-2012 7:35 AM

    • YuriyK
    • Not Ranked
    • Joined on 02-15-2011
    • Posts 5

    Quark Express 9.5 and KB2753842 - Fonts Larger then 15pt turn invisible

    Locked Reply Contact

    Plain and simple, the update below causes the issue with Quark,   uninstall update, reboot,  should be fixed.   

    Microsoft KB2753842

    MS12-078: Description of the security update for the Windows OpenType Compact Font Format (CFF) driver: December 11, 2012

  • 12-13-2012 9:47 AM In reply to

    Re: Quark Express 9.5 and KB2753842 - Fonts Larger then 15pt turn invisible

    Locked Reply Contact
    Thank you!!!! I suspected the update, but didn't get the support from my IT guy. Spent many hours looking for a fix. Glad I found you. Thank you for your research and sharing the fix!
  • 12-14-2012 8:45 AM In reply to

    Re: Quark Express 9.5 and KB2753842 - Fonts Larger then 15pt turn invisible

    Locked Reply Contact

    Thanks, I didn't see your post before I posted my own desparate query and solution last night.  In any event, I just posted this about hiding the update:

    I thought that uninstalling the update and then changing the settings to "check for updates but let me choose to download and install them" would work. But Windows automatically reinstalled it when I started this morning. So I uninstalled it again, restarted, and have now chosen to hide it, which should solve the problem. steps to hide: .

    (from microsoft.com: http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/type-1-font-handling-messed-up-by-december-11-2012/507a81f6-7467-4113-b59f-25c979fd6e98

    Follow these steps to hide Windows update:
    a. Open Windows Update by clicking the Start button . In the search box, type Update, and then, in the list of results, click Windows Update.
    b. Do one of the following:
    · Click the link that tells you important updates are available if you have important updates to hide.
    · Click the link that tells you optional updates are available if you have optional updates to hide.
    c. Select any update that you want to hide, right-click it, and then click Hide update.  Do this for each update you want to hide.
    d. Click OK.

  • 12-14-2012 10:29 AM In reply to

    • YuriyK
    • Not Ranked
    • Joined on 02-15-2011
    • Posts 5

    Re: Quark Express 9.5 and KB2753842 - Fonts Larger then 15pt turn invisible

    Locked Reply Contact
    Good point.    Furthermore,  if your computer is part of a Domain and is managed by IT,  you can ask them to have this update excluded from the list of updates that are pushed out automatically.
  • 12-19-2012 8:15 AM In reply to

    • Peter Mann
    • Not Ranked
      Male
    • Joined on 12-19-2012
    • United Kingdom
    • Posts 2

    Re: Quark Express 9.5 and KB2753842 - Fonts Larger then 15pt turn invisible

    Locked Reply Contact
    Thanks YuriyK - your suggestion worked for me!
  • 12-19-2012 8:35 AM In reply to

    • YuriyK
    • Not Ranked
    • Joined on 02-15-2011
    • Posts 5

    Re: Quark Express 9.5 and KB2753842 - Fonts Larger then 15pt turn invisible

    Locked Reply Contact

    Glad to hear it work fo you.  Wonder if Quark will implement a fix/update for this issue. 

  • 12-20-2012 4:46 AM In reply to

    Re: Quark Express 9.5 and KB2753842 - Fonts Larger then 15pt turn invisible

    Locked Reply Contact

    Hi all,

    this is a duplicate thread to the thread in QuarkXPress General.

    Please see here: http://forums.quark.com/p/31905/119339.aspx#119339
    and here: http://forums.quark.com/t/31931.aspx

    Regards
    Matthias


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