Hi,
I have an Intel iMac (2.0GHz Core Duo) running Leopard 10.5.1 and Quark 7.3.1 and every time I start QuarkXPress it crashes.
We get our licenses from a local QLA-server and just before Quark crashes the dialog says: "Searching for license". I can ping and telnet to the QLA server on the correct port (9999) so the connection is OK.
What puzzles me is the following:
If I boot the iMac in Safe Mode and run Quark it starts without problems!
And if I start Quark on another Mac with the same setup (Leopard 10.5.1, Quark 7.3.1 and QLA license) it works fine as well so it seems to be related to this one machine.
So maybe it's related to something which runs in Normal Mode and not in Safe Mode? I have cleaned out all font problems on the machine, cache directories and so on and there are no suspicious Startup Items I can think of.
It's a clean install from a Quark 7.3.1 trial download which I then activate with our 'Validation Code' so there should be no "left-overs" from previous installations.
I have attached a crash report and any input you could give would be greatly appreciated.
Thanks.
- Kristian
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Process: QuarkXPress [220]
Path: /Applications/QuarkXPress 7.31/QuarkXPress Passport.app/Contents/MacOS/QuarkXPress
Identifier: com.quark.QuarkXPress
Version: 7.3.1 (7.3.1)
Code Type: X86 (Native)
Parent Process: launchd [69]
Date/Time: 2007-12-11 20:50:38.348 +0100
OS Version: Mac OS X 10.5.1 (9B18)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000616e61b9
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.OpenTransport 0x139ea625 MemPoolFree + 52
1 com.apple.OpenTransport 0x139f9587 OTFreeMem + 42
2 com.quark.QuarkXPress 0x00959e95 PrintSecondaryAddresses + 139
3 com.quark.QuarkXPress 0x0095a37a GetIpAddress + 222
4 com.quark.QuarkXPress 0x0096337f LCCommClient::Init(std::basic_string<char, std::char_traits<char>, std::allocator<char> >, std::basic_string<char, std::char_traits<char>, std::allocator<char> >
+ 971
5 com.quark.QuarkXPress 0x00922bb0 LCClient::Init() + 5766
6 com.quark.QuarkXPress 0x000c153e QXPLicenseControl::ILCStatusWap(xdwapparamrec*) + 836
7 com.quark.QuarkXPress 0x000c1e7b QXPLicenseControl::LCStatusWap(xdwapparamrec*) + 37
8 com.quark.QuarkXPress 0x00897429 XDSendMessage + 661
9 com.quark.QuarkXPress 0x008974b3 xd_sendmessage + 97
10 com.quark.QuarkXPress 0x008cef36 xd_handletimers + 366
11 com.quark.QuarkXPress 0x008cae28 xd_doidle + 198
12 com.quark.QuarkXPress 0x008d2f30 dlgeventhandler(short, OpaqueWindowPtr*, long, EventRecord const*, Point const*) + 3164
13 com.quark.QuarkXPress 0x008d3734 genericwap_mac(short, OpaqueWindowPtr*, long) + 158
14 com.quark.QuarkXPress 0x0088d79f callwap + 41
15 com.quark.QuarkXPress 0x006d6afe idle() + 344
16 com.quark.QuarkXPress 0x001909f6 XPressTimerProc(__EventLoopTimer*, void*) + 186
17 com.apple.CoreFoundation 0x946b0b7e CFRunLoopRunSpecific + 4494
18 com.apple.CoreFoundation 0x946b0d38 CFRunLoopRunInMode + 88
19 com.apple.HIToolbox 0x91e658a4 RunCurrentEventLoopInMode + 283
20 com.apple.HIToolbox 0x91e656bd ReceiveNextEventCommon + 374
21 com.apple.HIToolbox 0x91ec4532 _AcquireNextEvent + 58
22 com.apple.HIToolbox 0x92057d35 _RunAppModalLoop + 103
23 com.apple.HIToolbox 0x92057ed4 RunAppModalLoopForWindow + 96
24 com.quark.QuarkXPress 0x006d6c1c idleloop + 28
25 com.quark.QuarkXPress 0x008e988d createdlg(long, long (*)(xdwapparamrec*), long, unsigned char, unsigned long, xdlgid__**, long*) + 6325
26 com.quark.QuarkXPress 0x008e9d27 xd_create + 93
27 com.quark.QuarkXPress 0x000c05b9 QXPLicenseControl::LicenseControlInit() + 365
28 com.quark.QuarkXPress 0x0049eaa2 initialize() + 10566
29 com.quark.QuarkXPress 0x0018b052 main + 144
30 com.quark.QuarkXPress 0x0000236e _start + 216
31 com.quark.QuarkXPress 0x00002295 start + 41
Thread 1:
0 libSystem.B.dylib 0x9665992e semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x9668b1e6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x966d0c4b pthread_cond_wait + 48
3 libOmniCore.XC.dylib 0x043ebe68 omni_condition::wait() + 36
4 libOmniCore.XC.dylib 0x04536da8 omniORB_Ripper::run_undetached(void*) + 72
5 libOmniCore.XC.dylib 0x043ecf8e omni_thread_wrapper + 270
6 libSystem.B.dylib 0x9668a075 _pthread_start + 321
7 libSystem.B.dylib 0x96689f32 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x96659946 semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x9668b1cf _pthread_cond_wait + 1244
2 libSystem.B.dylib 0x966d6177 pthread_cond_timedwait + 47
3 libOmniCore.XC.dylib 0x043ebf6f omni_condition::timedwait(unsigned long, unsigned long) + 71
4 libOmniCore.XC.dylib 0x044f2aaa omniORB_Scavenger::run_undetached(void*) + 146
5 libOmniCore.XC.dylib 0x043ecf8e omni_thread_wrapper + 270
6 libSystem.B.dylib 0x9668a075 _pthread_start + 321
7 libSystem.B.dylib 0x96689f32 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x13b33ee0 ebx: 0x139ea605 ecx: 0x139f955d edx: 0x139fdd80
edi: 0x616e614d esi: 0x13b33eb8 ebp: 0xbfffca88 esp: 0xbfffca50
ss: 0x0000001f efl: 0x00010206 eip: 0x139ea625 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x616e61b9