QuarkXPress deactivation after BIOS update

Discuss functionality of QuarkXPress 10, 9 & 8 (and before) (excluding Digital Publishing).
For Digital Publishing functionality please refer to forums in the "Digital Publishing" group.

As QuarkXPress 1 thru 10 are not supported by Quark anymore, please upgrade to a newer version of QuarkXPress if you are looking for official support. Support options for supported versions are here: http://support.quark.com

QuarkXPress deactivation after BIOS update

Postby arodichevski » 03 Oct 2017, 06:38

I have found a problem with QuarkXPress 8.5 installed on Windows 10, DELL XPS laptop computer. Every time I update BIOS of the computer, QuarkXPress thinks it is another computer and converts itself in demo version. So I call the Quark technical support and they activate QuarkXPress program after paying 25€ ticket after every BIOS update.

I suggest to be careful updating BIOS. It is better to transfer license from the pre-updated computer to the after-updated one according to https://quark.parature.com/ics/support/KBAnswer.asp?questionID=1272&title=How-to-Transfer-a-License&deptID=30029.

Alexandre
arodichevski
 
Posts: 1
Joined: 03 Oct 2017, 06:22

Re: QuarkXPress deactivation after BIOS update

Postby MikeWenzloff » 03 Oct 2017, 10:32

Good point, Alexandre.

I deactivate before any change to the computer (including new hard drives added, etc.). An ounce of prevention and all that.
MikeWenzloff
 
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Joined: 05 Jun 2013, 12:55


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