Using Quark 9: it suddenly stopped printing. it goes thru the motions (even trying to export to a pdf) as if its sending the data to print (rather quickly too i might add) and then nothing. no error messages, no locked up files in the print monitor and i have no idea where the data is going.
• already removed the preferences folder and rebuilt it with a program restart
• other programs print and create pdfs fine
• other computers are working fine
i can only guess if the operator updated something they should not have or whether this is some bug.
something like this also happened to another operator's Quark 9 a few months back but the tech guy hasnt a clue and my knowledge is limited on what to do. they have resorted to using my machine when they need to print which is counter productive to say the least.
searching for this topic has been difficult to find (they all say rebuild preferences - which has been done a few times) or non existent so i come to you all, humble and frustrated - hoping someone may have some insight or suggestions to remedy this.
if you need more info, ask away
thanks in advance
CAinGA