QXP Document Converter crashes for non-admin users

Discuss converting legacy documents (version 6 or older) to be opened in QuarkXPress 10, 2015 & 2016 using the QuarkXPress Document Converter.
(Please note that documents last saved in version 7 and higher can be directly opened by QuarkXPress 10, 2015 & 2016!)

QXP Document Converter crashes for non-admin users

Postby Vincent_E » 13 Aug 2015, 12:41


I tried the QXP Document Converter and found that it crashes on startup for a non-admin user on OS X 10.10
The spinning gray wheel freezes for a moment, then the app crashes and gets closed.

Kind regards,
Posts: 2
Joined: 05 Aug 2015, 14:47

Re: QXP Document Converter crashes for non-admin users

Postby Sirish Nair (Quark) » 14 Aug 2015, 01:31

Hi Vincent,

I was able to reproduce the issue at my end. We are looking into the issue and hope to resolve it soon.

Workaround: It works fine if the non admin user is given atleast Read only permission to the QuarkXPress Document Converter application folder and its content
Sirish Nair
Senior Technical Lead, Quality Assurance
A-45, Industrial Area, Phase 8-B, Mohali, Punjab, India Pin: 160059
sinair@quark.com | http://www.quark.com

User avatar
Sirish Nair (Quark)
Posts: 592
Joined: 15 Mar 2005, 09:57
Location: India

Return to QuarkXPress Document Converter

Who is online

Users browsing this forum: No registered users and 1 guest