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Corrupted Install File

PostPosted: 08 Apr 2018, 11:27
by dasuttles
I cannot get the Quark Document Converter to install. It says the file is corrupt. I'm on Windows 7 64. I installed .NET Framework 3.5. I've tried downloading it a few times from http://www.quark.com/Support/Downloads/Details.aspx?fid=288 but it never works. The checksum I have for qxpdc12_win.exe is 15ba46c7deae27935b9e4f83a88c6cc5 but it displays following error messages:

setup.exe error
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QuarkXPress Document Converter.msi error
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Re: Corrupted Install File

PostPosted: 09 Apr 2018, 02:12
by Matthias Guenther (Quark)
Please download again and make sure that you unzip the downloaded archive before installing.
Also check your permissions, is the download location readable by the logged in user?

If that doesn't work, please contact support at support@quark.com

Thanks
Matthias