Transparent PSDs strange cut out, only sometimes

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Transparent PSDs strange cut out, only sometimes

Postby Achim » 22 Jul 2015, 05:59

Hi,

I have the experience that transparent PSDs (layerd) do sometimes have a strange cut out.
The document is about 230 pages A4, size is about 168 MB.

It aperares on different pages with different pictures, printing fine once before!
If I do an particular export of this page, the cut out is ok!

I can force to run into this bug if I am working on my mac during the generating of the pdf.

Regards
Achim

MBP 17" early 2011, Yosemite, 16 GB, 1 TB SSD
Attachments
HC_2015_130.jpg
Crazy cutout
HC_2015_130.jpg (255.73 KiB) Viewed 4570 times
Achim
 
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Location: Fürth, Germany

Re: Transparent PSDs strange cut out, only sometimes

Postby Matthias Guenther (Quark) » 03 Aug 2015, 03:22

Hi Achim,

without knowing the expected result I cannot really see where the problem is. Can you post a screenshot how you see it in QuarkXPress and how you see it in the PDF please? And if you could circle the problematic areas that would make it easier to see the issues.

Thanks
Matthias
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Matthias Guenther (Quark)
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Re: Transparent PSDs strange cut out, only sometimes

Postby Achim » 03 Aug 2015, 04:04

without knowing the expected result I cannot really see where the problem is.


Here ist is.
Have look to the right area of the picture where the clipping is working fine, thats it.
Attachments
clipping.jpg
clipping.jpg (97.06 KiB) Viewed 4476 times
Achim
 
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Location: Fürth, Germany

Re: Transparent PSDs strange cut out, only sometimes

Postby Achim » 12 Aug 2015, 04:18

Hi Matthias,

I am on 11.0.1
May be its more seldom than in the version before, but it is still and I was doing a verification of this bug:

1. I quit Xpress
2. I run the Xpress Cache Cleaner

I export this 240 pages catalog in one PDF and every page is wonderfully, its like christmas :D
I did a second export without restarting Xpress, after about 150 pages some pictures are starting not clipped out.

3. I quit Xpress
4. I run the Xpress Cache Cleaner
I export 240 pages in one PDF and every page is wonderfull again.
Without restart Xpress I did a second export, needed about 150 pages, some pictures are starting not clipped out.

Regards Achim
Achim
 
Posts: 31
Joined: 07 Jul 2004, 08:53
Location: Fürth, Germany

Re: Transparent PSDs strange cut out, only sometimes

Postby cathp » 25 Nov 2016, 12:44

Hi Achim,

Did you ever manage to solve this problem as I am having the same thing happen?

Thanks Cath
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