HP LaserJet 5000 print issues in Quark 2016

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HP LaserJet 5000 print issues in Quark 2016

Postby rwood035 » 16 Oct 2016, 16:32

We are a small newspaper and we use the ole HP to print proof pages out on 11 x 17 paper. One day it worked fine, the next this comes up on the printer on the computer screen "printing on server - No %%BoundingBox:" it still prints 8.5 x 11 paper, but will not print the 11 x 17 from the manual feed. That is where we have always loaded the paper from.

Thanks in advance
rwood035
 
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Re: HP LaserJet 5000 print issues in Quark 2016

Postby MikeWenzloff » 16 Oct 2016, 16:53

A blast from the past. I still use an HP 4MV for tabloid B/W proofing. I almost always go to pdf and print from Acrobat though. I can try straight print from QXP when I am next at the office on Tuesday.
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Re: HP LaserJet 5000 print issues in Quark 2016

Postby A Palaniappan (Quark) » 16 Oct 2016, 22:59

Hi rwood035,
Thank you for contacting Quark.

Kindly updat to QuarkXPress 2016 (ver 12.2) and verify and let us know the result.

Thanks
A. Palaniappan
A Palaniappan (Quark)
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Re: HP LaserJet 5000 print issues in Quark 2016

Postby rwood035 » 17 Oct 2016, 08:55

I have been in 12.2 for a few days and it is still not printing the larger pages. Not sure what to do. Hate to get rid of the printer, it has been a workhorse
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