Index vanishes

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Index vanishes

Postby Jan Bud » 17 May 2017, 22:22

Hi,
Using Q 2016, and a project converted by using Quark Document converter. A few bugs cropped up but I managed to sort them out apart from when I created most of the index and saved the project. Opening the project and the Index box again, the index items had vanished. When testing it again, a message popped up, with words to the effect: "There has been a master page name change or master page deletion". Then the brief test index built ok, but when I closed the index box, saved the file and re-opened the index box, everything had vanished again.

After trying various things, including recreating an Index master page, I'm stymied. Can anyone please help? I searched for answers but haven't found a solution.
Jan Bud
 
Posts: 5
Joined: 26 Jan 2012, 07:16

Re: Index vanishes

Postby Sirish Nair (Quark) » 18 May 2017, 07:49

Hi Jan,

Could you kindly share the project along with fonts? I will have a look at it. You can mail to me at sinair@quark.com
Sirish Nair
Senior Technical Lead, Quality Assurance
QUARKXPRESS PUBLISHING R&D (INDIA) PVT. LTD.
A-45, Industrial Area, Phase 8-B, Mohali, Punjab, India Pin: 160059
sinair@quark.com | http://www.quark.com

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Sirish Nair (Quark)
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Posts: 579
Joined: 15 Mar 2005, 09:57
Location: India

Re: Index vanishes

Postby Jan Bud » 18 May 2017, 11:20

Hi Sirish,
Thank you for coming back so quickly. I've sent you an email as requested, I hope you can make sense of the hassle!

Jan
Jan Bud
 
Posts: 5
Joined: 26 Jan 2012, 07:16


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