Font not embedding in a PDF?

Discuss fonts and font usage in QuarkXPress workflows on MacOS® and Windows® in QuarkXPress 2015, 2016 & 2017.

Font not embedding in a PDF?

Postby w0rx » 08 Sep 2016, 06:05

I wonder, has anyone had the same problem with a font not embedding when exported as a PDF? I have a active font which displays correctly and shows in 'Usage >'Fonts'. However, when I PDF I have no text? The font is selected to 'Download' in PDF Export Options, but annoyingly it fails to embed in the PDF although the other fonts do. Although when I look at the 'Summary' section the font doesn't show, but the other fonts do. If I 'do a collect for output though the font IS collected, so the issue seems confined to exporting to PDF.

Any thoughts, ideas or suggestions would be gratefully received. Thanks.
w0rx
 
Posts: 11
Joined: 09 May 2007, 10:04

Re: Font not embedding in a PDF?

Postby A Palaniappan (Quark) » 08 Sep 2016, 06:36

Hi,

Thank you for contacting Quark.

It seems the fonts might be having the embedding restriction.

Kindly click on the options and go to fonts tab and select the font to download and deselect and verify.

If you have any issues kindly perform collect for output of the project (with images, fonts, profile) and send to apalaniappan@quark.com to analyze the issue.

Thanks
A. Palaniappan
A Palaniappan (Quark)
Quarkian
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Posts: 87
Joined: 31 Dec 1969, 19:00

Re: Font not embedding in a PDF?

Postby w0rx » 08 Sep 2016, 06:55

Many thanks for your reply.

I have tried with the font selected and also deselected in the options download font tab and this doesn't fix the problem. However, I have opened the document on another Mac and the font does export correctly to PDF from that machine. So it seems to be an issue with my Quark set-up and not the document?

Not sure if that helps?

Best regards
Roy
w0rx
 
Posts: 11
Joined: 09 May 2007, 10:04

Re: Font not embedding in a PDF?

Postby A Palaniappan (Quark) » 08 Sep 2016, 06:57

Hi,

Thank you for contacting Quark

kindly perform collect for output of the project (with images, fonts, profile) and send to apalaniappan@quark.com to analyze the issue.

Kindly provide the system info in which you are facing the issue.

Thanks
A. Palaniappan
A Palaniappan (Quark)
Quarkian
Quarkian
 
Posts: 87
Joined: 31 Dec 1969, 19:00


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