Quark 2017 Printing Issues

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Quark 2017 Printing Issues

Postby printer5950 » 31 May 2017, 07:04

Is anyone else having issues printing files that are not a 'standard' size? Trying to print a 17 x 11 Cover with bleed and it doesn't work. When the files drops into my fiery print que it's cropped to 8.5 x 11. I tried printing as a PDF as well with the same result.
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Re: Quark 2017 Printing Issues

Postby MikeWenzloff » 31 May 2017, 08:07

Did you try Export to PDF and using it to the Fiery?
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Re: Quark 2017 Printing Issues

Postby printer5950 » 31 May 2017, 12:47

To MikeWenzloff

Yes, I did try that, still didn't work. If I open that PDF in Illustrator and then print as an '.ai' file it does work but why do I need so many steps??
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Re: Quark 2017 Printing Issues

Postby MikeWenzloff » 31 May 2017, 13:58

I have no such issues, but I don't have the fiery rip. But many/most of the print establishments I use do and pdfs from Q work just fine. And printing to my local printer works fine with different media sizes.

Does the pdf come out the correct size when using the Export to pdf?
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Re: Quark 2017 Printing Issues

Postby Rambabu » 01 Jun 2017, 02:56

Can you please send me the Print dialog screen shots showing all settings to "mvrambabu@quark.com" for investigation.
Please let me know are you using the latest fiery drivers?
It's very useful if you make a movie file and share it, showing the issue.

Thank you.
Rambabu
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