Measurements toolbar is squashed in Windows 10

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Measurements toolbar is squashed in Windows 10

Postby joel08 » 19 Sep 2017, 08:42

When I reopen a document in Windows that has been worked on in a mac, the toolbar gets squashed, and I cannot find a way to make it larger again. I have tried to put it at the top and the bottom of the screen and also float it loose, but it keeps squashing it.

Any ideas, as I can't see all the measurements?

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Re: Measurements toolbar is squashed in Windows 10

Postby Matthias Guenther (Quark) » 19 Sep 2017, 09:28

Have you tried deleting preferences?

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Re: Measurements toolbar is squashed in Windows 10

Postby joel08 » 19 Sep 2017, 14:22

Thank you, this worked, only downside is that I have to put my preferences in again. Also I think this will happen again if I work on my MacBook pro again and then switch back to a pc.

Are you able to raise this as a bug?
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Re: Measurements toolbar is squashed in Windows 10

Postby Jiri Melnicky » 19 Sep 2017, 17:45

I recommend that you set all preferences after installing Quark, and then back up the entire Preferences folder to another location. For any problem, just replace the folder. Within one minute you can continue to work and do not have to set up Quark again...
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Re: Measurements toolbar is squashed in Windows 10

Postby Matthias Guenther (Quark) » 20 Sep 2017, 02:06

Hi Joel,

Preferences can go corrupt, as they are frequently accessed. That's not unique to QuarkXPress. If you have steps how to corrupt them, then yes, we can fix that. For random corruption it is almost impossible to pinpoint the culprit.

So please do as Jiri suggests, make a backup of your preferences folder, this way you can easily replace it should this happen again.

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Matthias
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