Search found 169 matches

by Elsinore
16 Mar 2015, 08:07
Forum: Design and Publish Native Apps using QuarkXPress or App Studio (with InDesign/QuarkXPress)
Topic: App displays incorrect languages in App Store
Replies: 0
Views: 4142

App displays incorrect languages in App Store

Anyone else have this problem? In app build forms I've indicated English as the primary language for app. (It has both English and Spanish narration, but I've only indicated English on the build forms as it's for English speakers and English learners.) However in the App Store under the "Languages" ...
by Elsinore
09 Mar 2015, 20:11
Forum: Design and Publish Native Apps using QuarkXPress or App Studio (with InDesign/QuarkXPress)
Topic: Push notifications not disabled as marked on build form
Replies: 3
Views: 6089

Re: Push notifications not disabled as marked on build form

By following Matthias' advice (see string titled "No app built in App Studio can be for children") the app was approved! Thanks Matthias!
by Elsinore
09 Mar 2015, 20:08
Forum: Design and Publish Native Apps using QuarkXPress or App Studio (with InDesign/QuarkXPress)
Topic: Ad hoc app build empty
Replies: 10
Views: 11978

Re: Ad hoc app build empty

By following Matthias' advice (see string titled "No app built in App Studio can be for children") the app was approved! Will contact tech support to cancel ticket. Thanks Matthias!
by Elsinore
09 Mar 2015, 20:03
Forum: Design and Publish Native Apps using QuarkXPress or App Studio (with InDesign/QuarkXPress)
Topic: No app using App Studio can be for children
Replies: 6
Views: 7657

Re: No app using App Studio can be for children

THAT DID IT! By leaving the help url field blank on the build form, and generating a new build, the main icon is still there on that download screen, but the Help icon is gone when that main icon is tapped. Resubmitted the app, talked to whomever I could on the phone regarding the situation and it m...
by Elsinore
09 Mar 2015, 16:08
Forum: Design and Publish Native Apps using QuarkXPress or App Studio (with InDesign/QuarkXPress)
Topic: No app using App Studio can be for children
Replies: 6
Views: 7657

Re: No app using App Studio can be for children

GREAT idea. I didn't know how those two fields differed. So maybe a dead help link in the build form will solve it (if App Studio will let me create a build with that field blank). The problem I foresee is that tapping that icon, even with a null link, may still bring up an empty web browser, which ...
by Elsinore
09 Mar 2015, 16:02
Forum: Design and Publish Native Apps using QuarkXPress or App Studio (with InDesign/QuarkXPress)
Topic: Ad hoc app build empty
Replies: 10
Views: 11978

Re: Ad hoc app build empty

Thanks Matthias. Yes, I've submitted rejection forms to tech support, along with screenshot Apple provided of the offending icon that allows outside access to a help page (a no-no in children's apps). Fingers crossed that Quark can figure out a way to remove that or I'm sunk. Interestingly, the init...
by Elsinore
09 Mar 2015, 15:53
Forum: Design and Publish Native Apps using QuarkXPress or App Studio (with InDesign/QuarkXPress)
Topic: No app using App Studio can be for children
Replies: 6
Views: 7657

Re: No app using App Studio can be for children

Hi Matthias: Yes, this is a single-issue app. No violence, no web access, no kiosk, etc. There is no outside link in the content I've built, and no store is accessible in the app due to it being a single-issue app. Believe it or not, the problem is non-existent once the app finishes downloading. The...
by Elsinore
09 Mar 2015, 13:00
Forum: Design and Publish Native Apps using QuarkXPress or App Studio (with InDesign/QuarkXPress)
Topic: No app using App Studio can be for children
Replies: 6
Views: 7657

Re: No app using App Studio can be for children

Also, when app content is downloaded by consumer, text appears above an auto-generated image of your first page reading "Our Latest Issue." (?) This self-contained app is a children's book, not an "issue" of a periodical. Have contacted App Studio team for help and will post here if solution to any ...
by Elsinore
09 Mar 2015, 12:55
Forum: Design and Publish Native Apps using QuarkXPress or App Studio (with InDesign/QuarkXPress)
Topic: Ad hoc app build empty
Replies: 10
Views: 11978

Re: Ad hoc app build empty

Two submissions of app and 1 appeal, all rejected by Apple due to architecture of auto-generated app build, which user cannot control. Have not received any response from App Studio team, but will report here if a reply is received.
by Elsinore
09 Mar 2015, 12:43
Forum: Design and Publish Native Apps using QuarkXPress or App Studio (with InDesign/QuarkXPress)
Topic: No app using App Studio can be for children
Replies: 6
Views: 7657

No app using App Studio can be for children

The app shell provided by App Studio has an outside link (to help page) in upper left corner of all final app builds. If the app is for children, this results in rejection by Apple review team every time. No way to remove this, even if all navigational toolbars (top and side) are disabled in app bui...

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