Quark Forums

Hi Mike

She's using Outlook mail & views it with reader. I did find one article that it might be a security setting she needs to change through outlook but she hasn't gotten back to me yet with any updates/information.

I’m posting this question on three Forums because I don’t know where to target this problem, Apple, Quark & Adobe. I’ve done this Newsletter in Quark (2016 12.2.3), make a PDF which looks fine when I view it but when I email to the customer, this is what she gets. In the picture the copy has re-flow...

This just started today, I have no idea what has changed. I'm using Quark 2016, 12.2.3 on MAC running OS 10.11.6. All of a sudden I can't make a PDF. I choose, File, Export as PDF and either get a failure or a totally blank page. The only work around I've found at the moment is to save as EPS, bring...

To MikeWenzloff

Yes, I did try that, still didn't work. If I open that PDF in Illustrator and then print as an '.ai' file it does work but why do I need so many steps??

Is anyone else having issues printing files that are not a 'standard' size? Trying to print a 17 x 11 Cover with bleed and it doesn't work. When the files drops into my fiery print que it's cropped to 8.5 x 11. I tried printing as a PDF as well with the same result.

Hi Sarbjit

I upgraded from 2015. And I'm running 2016 version 12.2. Now that you mention it. It does happen in PhotoShop but all my other Adobe CC's are fine. (Illustrator, Acrobat & InDesign).

I'll try deleting the preferences, etc from the link you sent below & let you know.
Thank you

Since installing the upgrade, every single document I open from earlier versions gives me a message that the document needs to be 'repaired'. Also, my 'Open Recent' menu doesn't populate, in fact it's grayed out and the only selection listed is 'clear menu' but again, it's grayed out. I've searched ...

I have been going round & round with tech support since APRIL & getting nowhere. Running 10.9.4 & had updated to 10.1.1 per support as well as submitted all crash reports & details asked of me & I continue to fight this program. At least once a day the entire program crashes, most times it takes thr...

I have been dealing with this for more than a week now. Can anyone suggest what to doQuark freezes or quits while I'm in the middle of a job. I've gone so far as to collect for output 3 times a day just to try & not lose my work. When & if I can get the program to open again the ads in the book I'm ...

Thank you very much! That did the trick!