Search found 4 matches

by SeanAVJ
05 Dec 2017, 10:16
Forum: QuarkXPress 20xx: Output (Printing & PDF Export)
Topic: Trouble exporting Axial Fades in Quark 2017
Replies: 1
Views: 2061

Trouble exporting Axial Fades in Quark 2017

Hi everyone, We've recently upgraded to 2017 at the office and I'm facing some issues that haven't been a problem until now. I tend to use a lot of colour fades in my documents to fade out an image to a block colour. I was working in Quark 2014 before upgrading and before the Axial (etc) face option...
by SeanAVJ
10 Nov 2016, 04:39
Forum: QuarkXPress 2015: General
Topic: Quark 2015 'Setup Failed'
Replies: 4
Views: 2698

Re: Quark 2015 'Setup Failed'

Sirish Nair (Quark) wrote:Hi Sean,

Kindly create a new administrator user account > Log out from the current user > Login from the new administator user > Download the latest QuarkXPress 2015- version 11.2.0. 5 installer and install in the new user.
Thank you Sirish that worked perfectly!
by SeanAVJ
09 Nov 2016, 10:49
Forum: QuarkXPress 2015: General
Topic: Quark 2015 'Setup Failed'
Replies: 4
Views: 2698

Re: Quark 2015 'Setup Failed'

Matthias Guenther (Quark) wrote:Hi Sean,

so you migrated your Mac OS? Why don't you try installing QuarkXPress 2015 fresh on your new Mac?

Thanks
Matthias
Hi Matthias,

I have actually re-downloaded the 2015 dmg from the Quark website but the problem still occurs.
by SeanAVJ
09 Nov 2016, 09:52
Forum: QuarkXPress 2015: General
Topic: Quark 2015 'Setup Failed'
Replies: 4
Views: 2698

Quark 2015 'Setup Failed'

I've just migrated from my old work iMac to a new iMac. Gone through the installation process then right at the I get a messages saying: 'Setup Failed - The system encountered an unknown error. Contact Quark Customer Support'. I've tried LIveChat with Quark support but they gave me a number to call ...

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