Search found 2 matches

by focus043
07 Jun 2018, 07:51
Forum: QuarkXPress 8, 9 & 10: General
Topic: QuarkXPress deactivation after BIOS update
Replies: 4
Views: 4417

Re: QuarkXPress deactivation after BIOS update

Hi Matthias, indeed, we are talking about the handling fee. I discussed this also with the your colleague on the phone. It is not the amount of money it is just the principle. An issue with the software that occurs if someone is updating the BIOS or UEFI should not be the problem for the customer. O...
by focus043
07 Jun 2018, 06:41
Forum: QuarkXPress 8, 9 & 10: General
Topic: QuarkXPress deactivation after BIOS update
Replies: 4
Views: 4417

Re: QuarkXPress deactivation after BIOS update

Unfortunately we have this issue for our Quark 10 version since yesterday. The colleague forgot to deactivate Quark just before the BIOS update. Now no activations are possible anymore and the support asks for payment as Quark 10 is out of support. Finally we are not able to work with Quark 10 anymo...

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