Search found 2 matches

by cbass
12 Nov 2018, 11:05
Forum: QuarkXPress Document Converter
Topic: Document Converter 1.2 - fields are greyed out
Replies: 6
Views: 3765

Re: Document Converter 1.2 - fields are greyed out

Bump... does anyone actively monitor these forums?

Not sure where else to turn for support on this.
by cbass
22 Oct 2018, 09:31
Forum: QuarkXPress Document Converter
Topic: Document Converter 1.2 - fields are greyed out
Replies: 6
Views: 3765

Re: Document Converter 1.2 - fields are greyed out

I'm a IT Support Specialist at the University of Michigan, and one of our Library users is having this exact issue. Sometimes, the Document Converter window will come up when launched, but will disappear a few seconds later. Other times, the window seems to try to load without end (screencap below)....

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