Search found 121 matches

by Gaurav Krishan (Quark)
04 May 2015, 07:53
Forum: QuarkXPress 2015: General
Topic: Serial number
Replies: 6
Views: 4799

Re: Serial number

Hello Gian,

I am glad that your issue has been resolved per your satisfaction. Please feel free to log a support ticket, if you need any technical assistance.

Sincerely,
Gaurav Krishan
by Gaurav Krishan (Quark)
01 May 2015, 09:56
Forum: QuarkXPress 2015: General
Topic: Serial number
Replies: 6
Views: 4799

Re: Serial number

Hello Giansauna, I apologies for the inconvenience, we are aware of the issue, and our team is actively working to fix this. May I request you to please log a support ticket, with your eStore order number at http://quark.parature.com. Alternatively, you can PM me your email address, and eStore order...
by Gaurav Krishan (Quark)
24 Jun 2014, 07:38
Forum: QuarkXPress 8, 9 & 10: General
Topic: QuarkXpress 8 Install
Replies: 4
Views: 1789

Re: QuarkXpress 8 Install

Hello,

I believe you searched a system where QuarkXPress 8 is already installed and working. Additionally, could you please PM me your product serial number and organization credentials ?

Thanks,
Gaurav
by Gaurav Krishan (Quark)
19 Jun 2014, 09:17
Forum: QuarkXPress 8, 9 & 10: General
Topic: QuarkXpress 8 Install
Replies: 4
Views: 1789

QuarkXpress 8 Install

Hello, It seems that you are installing a QuarkXPress 8 copy, which required Quark License Administrator to grant a license. You cannot install it as a stand alone version though you can check-out a license once QuarkXPress 8 is launched. If there is a running copy of QuarkXPress 8 in the collage, t...
by Gaurav Krishan (Quark)
19 Jun 2012, 10:04
Forum: QuarkXPress 8, 9 & 10: General
Topic: Quark Updater 1.0.0.2
Replies: 7
Views: 4674

Quark Updater 1.0.0.2

Hello Blaine,
Which version of QuarkXPress you are currently on and what OS are you on, please ?
Rgds,
Gaurav
by Gaurav Krishan (Quark)
09 Dec 2011, 07:39
Forum: QuarkXPress 8, 9 & 10: General
Topic: help finding serial number
Replies: 2
Views: 1069

help finding serial number

Dear Cara, You can fetch the serial number information from a installed program only after launching it or you may contact Quark Support team via support.quark.com If you could send me your prodcut registration details i.e Company name, Email Address, Phone number and QuarkXPress product version whi...
by Gaurav Krishan (Quark)
19 Oct 2010, 07:50
Forum: QuarkXPress 8, 9 & 10: General
Topic: QuarkExpress 8.1.6.2 Not Working On Vista Unless User Is An
Replies: 4
Views: 1221

QuarkExpress 8.1.6.2 Not Working On Vista Unless User Is An

Hello ACK, Thanks for providing a summary for the issue, so far we are not able to reproduce the issue with above mentioned scenario at our end. In order to further narrow down the issue, could you please provide the necessary information I requested in an email to you. I would have one of our senio...
by Gaurav Krishan (Quark)
30 Sep 2009, 04:25
Forum: QuarkXPress 8, 9 & 10: General
Topic: Corrupt activation file qx 6.5 and 7.3.1
Replies: 18
Views: 3141

Corrupt activation file qx 6.5 and 7.3.1

Hello, In order to fix the issue "Activation file for this copy of Quark Xpress has been corrupted. You will need to reinstall this copy of Quark Xpress." on a Mac. Please refer to our Knowledgebase via http://support.quark.com/knowledgebase/and search for article - AE0336. Hope this helps ! Rgds, G...
by Gaurav Krishan (Quark)
20 Aug 2009, 04:03
Forum: Quark License Administrator
Topic: Not all lic available
Replies: 2
Views: 3744

Not all lic available

Hello,I believe the following steps should help you resolve the issue... [ulist]Download a new license file from the following location http://www.quark.com/products/qla/ Ensure that all relative serial numbers are available under the head "Serial Number" on the page, prior downloading the license f...
by Gaurav Krishan (Quark)
19 Jun 2009, 02:29
Forum: QuarkXPress 8, 9 & 10: General
Topic: Tech Support now £20 a call
Replies: 5
Views: 938

Tech Support now £20 a call

Hello, Our Free On-Line support for registered users is available via chat or email;please feel free to navigate to the following URL's to explore more options onself-service, chat and email. English - http://support.quark.com/en German - http://support.quark.com/de French - http://support.quark.com...

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