Search found 168 matches

by jgold723
19 Aug 2018, 06:02
Forum: QuarkXPress 8, 9 & 10: General
Topic: Cloud based proofing options?
Replies: 5
Views: 515

Re: Cloud based proofing options?

Hi Matthias: Thanks again for your response. If I understand this correctly, everyone on our team would need to have Quark Publishing System installed on their desktops and we'd all need to be connected via a network? Right now we have a team of 5 writers, designers and editors spread in a large geo...
by jgold723
19 Jul 2018, 07:46
Forum: QuarkXPress 2016: General
Topic: Word import crashes Quark
Replies: 11
Views: 2061

Re: Word import crashes Quark

If it is Save As from Word as an RTF and then import, it also doesn't crash, even with the convert quotes active. If I open that RTF back into Word, use the Compatibility to convert to a DOCX, then save as a docx, it will also import with the convert quotes on. If I reset the styles in the DOCX as ...
by jgold723
19 Jul 2018, 07:44
Forum: QuarkXPress 2016: General
Topic: Word import crashes Quark
Replies: 11
Views: 2061

Re: Word import crashes Quark

Hi Matthias:

Thanks for looking into this and I appreciate the suggestions, which I'll try to incorporate.

I am a little mystified though -- we have other writers who use the double hyphens in Word and their files don't cause any problems.

Anyway, we're closer to resolving this.

John
by jgold723
18 Jul 2018, 07:58
Forum: QuarkXPress 2016: General
Topic: Word import crashes Quark
Replies: 11
Views: 2061

Re: Word import crashes Quark

And here's a copy of the document that causes the crash
by jgold723
17 Jul 2018, 11:54
Forum: QuarkXPress 2016: General
Topic: Word import crashes Quark
Replies: 11
Views: 2061

Re: Word import crashes Quark

Hi Matthias: My apologies for not getting back on this. I just submitted a crash report. I'm using Word 15.17 for the Mac and QX2016. FYI, I did not create the document -- it's from a client and it seems that this particular document from this particular client is the only one that crashes. I can su...
by jgold723
13 Jun 2018, 08:58
Forum: QuarkXPress 2016: General
Topic: Word import crashes Quark
Replies: 11
Views: 2061

Word import crashes Quark

Once in a while, I will attempt to import a Word document and Quark will crash. It's pretty rare, but still annoying and I'm wondering what it is about a particular document that causes this. Is there any way to find out what's happening?
by jgold723
02 May 2018, 12:06
Forum: QuarkXPress 2016: General
Topic: Convert to native objects - photos sliced up?
Replies: 2
Views: 871

Convert to native objects - photos sliced up?

I'm trying to the the Convert to Native objects function in QX2016 and I'm having trouble, particularly with images. I'm working with an ad which has a single background image. But after converting, the image is actually divided into a series of slices. Is this the way convert to native objects norm...
by jgold723
27 Oct 2017, 07:59
Forum: QuarkXPress 2016: General
Topic: Transparency problem
Replies: 8
Views: 2491

Re: Transparency problem

Hi Matthias: Screenshot attached. You can see the partially opaque white box behind the logo. We get that effect behind everything on this particular advertisement that has transparency. These are the same settings that we've used on hundreds of documents, so I'm a little mystified. This particular ...
by jgold723
27 Oct 2017, 05:43
Forum: QuarkXPress 2016: General
Topic: Transparency problem
Replies: 8
Views: 2491

Re: Transparency problem

You are correct Matthias.

We export using the Quark Export > PDF and a set of PDF specifications provided by our printer. Transparency is set to "Flatten Transparency". I've attached a screenshot of that particular dialog and I'd be glad to provide other settings if that will help.
by jgold723
26 Oct 2017, 14:12
Forum: QuarkXPress 2016: General
Topic: Transparency problem
Replies: 8
Views: 2491

Re: Transparency problem

Hi -- I'm using 2016.

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