Search found 112 matches

by A Palaniappan (Quark)
04 Aug 2018, 04:57
Forum: QuarkXPress 2018 and QuarkXPress 2018 Pro: General
Topic: Preferences crash
Replies: 6
Views: 979

Re: Preferences crash

Hi,

Kindly send the project with CFO (collect for output with images, fonts, profiles) and crash log to apalaniappan@quark.com

Thanks
A. Palaniappan
by A Palaniappan (Quark)
13 Jun 2018, 07:17
Forum: QuarkXPress 2017: General
Topic: Export menu - Pages and PDF style options missing.
Replies: 5
Views: 1257

Re: Export menu - Pages and PDF style options missing.

Hi,

Kindly let us know the QXP version (check in the about QXP)

Thanks
A. Palaniappan
by A Palaniappan (Quark)
13 Jun 2018, 06:31
Forum: QuarkXPress 2017: General
Topic: Export menu - Pages and PDF style options missing.
Replies: 5
Views: 1257

Re: Export menu - Pages and PDF style options missing.

Hi,

Kindly update the macOS to 10.13.4 and download QXP 2016/2017/2018 and install and verify. (It seems you are in QXP 2015)

Thanks
A. Palaniappan
by A Palaniappan (Quark)
07 Jun 2018, 08:03
Forum: QuarkXPress 2018 and QuarkXPress 2018 Pro: General
Topic: XPress 2018 does not show pantone color
Replies: 14
Views: 2570

Re: XPress 2018 does not show pantone color

Thanks, we are working on it.

Sent from my Redmi Note 3 using Tapatalk
by A Palaniappan (Quark)
02 Jun 2018, 06:26
Forum: QuarkXPress 20xx: Output (Printing & PDF Export)
Topic: Grayscale Printing from Quark 2016
Replies: 4
Views: 1863

Re: Grayscale Printing from Quark 2016

Hi,

Kindly confirm the output setup which you are using, and also are you outputting from a book?

Thanks
A. Palaniappan
by A Palaniappan (Quark)
02 Jun 2018, 04:14
Forum: QuarkXPress 2018 and QuarkXPress 2018 Pro: General
Topic: XPress 2018 does not show pantone color
Replies: 14
Views: 2570

Re: XPress 2018 does not show pantone color

Resave it as PDF (N Tone) and import and output.
by A Palaniappan (Quark)
31 May 2018, 04:26
Forum: QuarkXPress 2018 and QuarkXPress 2018 Pro: General
Topic: Error 4098
Replies: 1
Views: 661

Re: Error 4098

Hi chadlindsey, Thank you for contacting Quark. As per the log posted it seems the Page #2 is blank or some element on this page is causing the failure. Kindly enable the log in the PDF preference and verify which page/element is causing the issue. Kindly provide the project by performing the CFO (i...
by A Palaniappan (Quark)
29 May 2018, 08:21
Forum: QuarkXPress 2017: General
Topic: Pictures move position prior to PDF process
Replies: 11
Views: 2734

Re: Pictures move position prior to PDF process

Hi GlobeandBuster,

Kindly download the QXP 2018 and verify the same WF (low res image - high res image linking) in a new project in QXP 2018.

Let us know your results.

Thanks
A. Palaniappan
by A Palaniappan (Quark)
29 May 2018, 04:00
Forum: QuarkXPress 2017: General
Topic: Pictures move position prior to PDF process
Replies: 11
Views: 2734

Re: Pictures move position prior to PDF process

Hi GlobeandBuster, Thank you for contacting Quark and sharing the workflow details. I am able to reproduce the issue and reported a new legacy defect in our database and we will look into this issue. QXP 2017 is capable of handing high resolution images, kindly import the high resolution image in th...

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