Search found 122 matches

by A Palaniappan (Quark)
18 Mar 2014, 22:45
Forum: QuarkXPress 8, 9 & 10: General
Topic: Images Printing Off-Center
Replies: 8
Views: 491

Images Printing Off-Center

Hi Mike and Marsha,Thank you for writing to Quark.We have resolved the image shifting issue in printing and some of the EPS and PDF issues in QuarkXPress 10.1.0.1.Kindly update to QuarkXPress 10.1.0.1 and verify and let us know if you are facing any other issues.If the issue is still occurring kindl...
by A Palaniappan (Quark)
12 Mar 2014, 02:17
Forum: QuarkXPress 8, 9 & 10: General
Topic: Having trouble exporting to PDF
Replies: 3
Views: 249

Having trouble exporting to PDF

Hi FSRbyHSR,Thank you for contacting Quark.Could you please provide some more information about the PDF export.1. Is it happening for any project or specific?2. What type of images are there in the affected project?3. What is happening on invoke the PDF or EPS dialog? (Hang or Crash)Also, kindly che...
by A Palaniappan (Quark)
10 Mar 2014, 20:39
Forum: QuarkXPress 8, 9 & 10: General
Topic: Quark 10.1.0 Crashes while opening jobs with eps file in the
Replies: 5
Views: 358

Quark 10.1.0 Crashes while opening jobs with eps file in the

Hi Glade and AntF,Thank you for contacting Quark.Could you please share the Project with CFO to investigate further.Send the files/download links to apalaniappan@quark.comThanksA. Palaniappan
by A Palaniappan (Quark)
03 Mar 2014, 00:21
Forum: QuarkXPress 8, 9 & 10: General
Topic: QuarkXPress 10.1 released - boosts performance and adds new
Replies: 69
Views: 4101

QuarkXPress 10.1 released - boosts performance and adds new

Hi lpisanec,Thank you for contacting Quark.I have verified the ghent suite (v4) for Font Support and Font Substitution, the Ghent PDFs are importing and outputting fine at my end.Could you please re-verify this in QuarkXPress 10.1 and provide some more info to investigate further. Also, you have sai...
by A Palaniappan (Quark)
22 Dec 2013, 18:51
Forum: QuarkXPress 8, 9 & 10: General
Topic: Problems with imported PDFs
Replies: 14
Views: 793

Problems with imported PDFs

Hi Jason DC,Thank you for contacting Quark.Kindly check for the Proof Output applied (Under View Menu) in the corrupted layout. If any output setups are applied, kindly change to None and import the PDF and let us know the results.It the issue is occurring again kindly share the CFO with Fonts, Imag...
by A Palaniappan (Quark)
10 Dec 2013, 19:13
Forum: QuarkXPress 8, 9 & 10: General
Topic: tiff file import reverses colors
Replies: 2
Views: 193

tiff file import reverses colors

Hi Campagnoloman,Thank you for writing to Quark.Could you please share the files which is not importing and importing as color negative to verify.Kindly send the files/download link to apalaniappan@quark.comThanksA. Palaniappan
by A Palaniappan (Quark)
09 Dec 2013, 18:18
Forum: QuarkXPress 8, 9 & 10: General
Topic: Quark 10.0.1 refuses to convert to PDF
Replies: 6
Views: 360

Quark 10.0.1 refuses to convert to PDF

Hi Steve Jolly,Thank you for contacting Quark.Could you please share the problematic project with CFO (images and fonts) with the GIF file to verify this issue.Please send the files/download link to apalaniappan@quark.comThanksA. Palaniappan
by A Palaniappan (Quark)
08 Dec 2013, 19:55
Forum: QuarkXPress 8, 9 & 10: General
Topic: Quark 9.5.4 on Mavericks
Replies: 3
Views: 302

Quark 9.5.4 on Mavericks

Dear English,Thank you for contacting Quark.I have verified this issue with and without the Extensis XT, the issue is not reproducing at my end with new or legacy documents having text and images. (QXP 9.5.4, 10.0 and 10.0.1)Please confirm this issue is occurring with any projects or any specific pr...
by A Palaniappan (Quark)
03 Dec 2013, 22:25
Forum: QuarkXPress 8, 9 & 10: General
Topic: Exporting project - image box comes up blank
Replies: 3
Views: 253

Exporting project - image box comes up blank

Hi JSGTPD,I couldn't reproduce this in Mavericks OS with QuarkXPress 9.5.4 with new project with different formats of images with transparencies/overlapping.Could you please send the project with CFO with output files to apalaniappan@quark.comThanksA. Palaniappan
by A Palaniappan (Quark)
16 Oct 2013, 23:48
Forum: QuarkXPress 8, 9 & 10: Output (Printing & PDF Export)
Topic: Printing Problem with Quark 10
Replies: 5
Views: 4607

Printing Problem with Quark 10

Dear Bronlex,Thank you for writing to Quark.Kindly set the paper size as Custom and enter the Width and Height manually and also check for the Print dialog preview and print to the Konica Minolta biz hub 950 Printer. [Note: If required kindly change the orientation]Please let us know if you are faci...

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