Proxy Settings

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Posts: 0
Joined: 27 Jan 2016, 10:52

Proxy Settings

Post by yohannjac » 27 Jan 2016, 11:02


I'm a new user and I can't connect on the app studio exporter plug-in on indesign CC2014. I tried but it always ask me to install the last java version. I dit it but still have the same error message.
The plug-in also tells me :
"Sorry there was a problem logging in, please check your internet connection or select 'Proxy Settings' from the extension menu to configure the proxy server for your network"

My internet connexion is good and I tried all the proxy settings (auto-detect on or off).
I don't know what to do and did not find a solution on the forums.

Here is my configuration
Macbook pro running on 10.11.3
Indesing CC2014 or 2015
Java version 8 / 71

Can you help me ?

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Matthias Guenther (Quark)
Posts: 2490
Joined: 04 Jun 2004, 15:06

Re: Proxy Settings

Post by Matthias Guenther (Quark) » 15 Feb 2016, 23:50

Hi Yohann,

have you contacted support at yet?

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