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Proxy Settings

Posted: 27 Jan 2016, 11:02
by yohannjac
Hi,

I'm a new user and I can't connect on the app studio exporter plug-in on indesign CC2014. I tried but it always ask me to install the last java version. I dit it but still have the same error message.
The plug-in also tells me :
"Sorry there was a problem logging in, please check your internet connection or select 'Proxy Settings' from the extension menu to configure the proxy server for your network"

My internet connexion is good and I tried all the proxy settings (auto-detect on or off).
I don't know what to do and did not find a solution on the forums.

Here is my configuration
Macbook pro running on 10.11.3
Indesing CC2014 or 2015
Java version 8 / 71

Can you help me ?
Thanks
Best
yohann

Re: Proxy Settings

Posted: 15 Feb 2016, 23:50
by Matthias Guenther (Quark)
Hi Yohann,

have you contacted support at support@quark.com yet?

Thanks
Matthias