Crashes when moving gradient boxes

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gurtowsky
Posts: 40
Joined: 16 Feb 2012, 12:01

Crashes when moving gradient boxes

Post by gurtowsky » 30 May 2013, 08:28

Mine is enabled, still having this issue.

Westrib Mary
Posts: 9
Joined: 25 Jan 2013, 10:41

Crashes when moving gradient boxes

Post by Westrib Mary » 30 May 2013, 11:38

I should say specifically, I changed extensions to "All On" So far, 1.5 days and no crash. Jury is still out.Spoke too soon, touched a box and just crashed. It's not the extensions.

gurtowsky
Posts: 40
Joined: 16 Feb 2012, 12:01

Crashes when moving gradient boxes

Post by gurtowsky » 31 May 2013, 06:22

Just updated to QX 9.5.2, problem seems to have been fixed with this update.

Heather Holmes
Posts: 12
Joined: 06 Mar 2012, 21:55

Crashes when moving gradient boxes

Post by Heather Holmes » 31 May 2013, 11:10

After upgrading to 9.5.2, everytime I make a pdf, it makes a .ps file and a log file on my desktop. I didn't have this happen before the update. Anyone else having the same problem?

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omegaman
Posts: 489
Joined: 08 Jun 2012, 20:22
Location: Penrith NSW Australia
Contact:

Crashes when moving gradient boxes

Post by omegaman » 01 Jun 2013, 13:42

Check your preferences to see if they have been changed. Application>PDF

Heather Holmes
Posts: 12
Joined: 06 Mar 2012, 21:55

Crashes when moving gradient boxes

Post by Heather Holmes » 01 Jun 2013, 13:52

That was the first place that I checked. Nothing had changed there at all. the log button is unchecked.

gurtowsky
Posts: 40
Joined: 16 Feb 2012, 12:01

Crashes when moving gradient boxes

Post by gurtowsky » 02 Jun 2013, 06:53

Same issue, no ps file just the log file. I checked my pdf preferences.

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omegaman
Posts: 489
Joined: 08 Jun 2012, 20:22
Location: Penrith NSW Australia
Contact:

Crashes when moving gradient boxes

Post by omegaman » 02 Jun 2013, 11:32

Not having this issue at all. PDF is produced. Sounds like a problem with your document, a corrupt font or some other issue. What does the PDF log file report say? This has to be checked under preferences to get one.

gurtowsky
Posts: 40
Joined: 16 Feb 2012, 12:01

Crashes when moving gradient boxes

Post by gurtowsky » 02 Jun 2013, 12:49

The log file mine creates just says the pdf was created and i checked and pdf is fine, no corruption. It has to be some setting I have checked.

Heather Holmes
Posts: 12
Joined: 06 Mar 2012, 21:55

Crashes when moving gradient boxes

Post by Heather Holmes » 03 Jun 2013, 01:44

I would have thought so too, but oddly enough I hadn't changed a single setting on my laptop or my iMac. Both units are creating the .ps file and the log file after the 9.5.2 upgrade. Is there a way to uninstall this update?

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