Quark 8 install ElCapitan

Discuss functionality of QuarkXPress 10, 9 & 8 (and before) (excluding Digital Publishing).
For Digital Publishing functionality please refer to forums in the "Digital Publishing" group.

As QuarkXPress 1 thru 10 are not supported by Quark anymore, please upgrade to a newer version of QuarkXPress if you are looking for official support. Support options for supported versions are here: http://support.quark.com
Post Reply
tabu
Posts: 6
Joined: 30 Jul 2009, 06:10

Quark 8 install ElCapitan

Post by tabu » 05 Apr 2016, 04:19

Hello,

I recently wiped and re-installed my mac, it already was running El Capitan and quark 8.15 was running perfectly.
After the re-install of El Capitan quark installer will not function, it goes through all the licence procedure and choose location but when it's about to install it says:

"Installation Failed,not compatible with the current version of OS X. Contact the software manufacturer"

I need this version for all my files, I don't see why I should upgrade when this was working perfectly fine on El Capitan before.

Can Quark or someone explain how to get around this issue?

Thanks

User avatar
Matthias Guenther (Quark)
Quarkian
Quarkian
Posts: 2478
Joined: 04 Jun 2004, 15:06
Location: http://bit.ly/QuarkHamburg
Contact:

Re: Quark 8 install ElCapitan

Post by Matthias Guenther (Quark) » 05 Apr 2016, 05:45

Hi tabu,

the installer technology licensed sees 10.11 lower as e.g. 10.6, which mathematically is even correct. :o

There's no fix for the installer, so you either need to try migrating or copying an installation. See here (same applies for QuarkXPress 9):
viewtopic.php?f=23&t=26849

Thanks
Matthias
Feel there should be more chatting, more tips, more user interaction?
Join us on Facebook, a forum-like group with over 2,000 QuarkXPress fans interacting:
http://www.facebook.com/groups/quarkxpress

Image

tabu
Posts: 6
Joined: 30 Jul 2009, 06:10

Re: Quark 8 install ElCapitan

Post by tabu » 05 Apr 2016, 06:31

Thanks for your response.

I managed to find an old installation on another drive, which works but when I try to activate from the quark menu its saying the "activation file is corrupt, will need to re-install this copy of Quark".

Is there a copy of the licence I can delete in the quark folders in order to re-activate it?

Thanks

User avatar
Matthias Guenther (Quark)
Quarkian
Quarkian
Posts: 2478
Joined: 04 Jun 2004, 15:06
Location: http://bit.ly/QuarkHamburg
Contact:

Re: Quark 8 install ElCapitan

Post by Matthias Guenther (Quark) » 07 Apr 2016, 01:22

Hi tabu,

I think the license is stored in preferences in version 8, not sure. But as you installed fresh, there shouldn't be ANY license file? What helped me was to install a test drive of QuarkXPress 2015, it seems to add some things needed.

As we do not support version 8 on El Capitan, I am afraid I don't have more data, as we didn't test QuarkXPress 8 on El Capitan. For me and others it works, so there must be a way. Just many user interface elements look a bit garbled or cut off, making it hard to use sometimes.

Thanks
Matthias
Feel there should be more chatting, more tips, more user interaction?
Join us on Facebook, a forum-like group with over 2,000 QuarkXPress fans interacting:
http://www.facebook.com/groups/quarkxpress

Image

Post Reply

Return to “QuarkXPress 8, 9 & 10: General”