Quark 10 quits every time I open a document

Discuss functionality of QuarkXPress 10, 9 & 8 (and before) (excluding Digital Publishing).
For Digital Publishing functionality please refer to forums in the "Digital Publishing" group.

As QuarkXPress 1 thru 10 are not supported by Quark anymore, please upgrade to a newer version of QuarkXPress if you are looking for official support. Support options for supported versions are here: http://support.quark.com
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apolonio
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Joined: 23 Jul 2014, 10:12

Quark 10 quits every time I open a document

Post by apolonio » 20 Apr 2016, 12:40

The application crashes every time I open a Quark document. I emptied the folders in the Library Caches, restarted and got the same result. I used Disk Utility's First Aid. It showed everything was okay. I am guessing I need to reinstall Quark 10 on my iMac. Do I have to uninstall Quark before the reinstall, or can I just reinstall over existing application? Using OS 10.10.4 Yosemite. iMac is newer model just purchased in early December 2015. I'm leaning to this solution because I can open the same documents fine from other iMacs.

apolonio
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Joined: 23 Jul 2014, 10:12

Re: Quark 10 quits every time I open a document

Post by apolonio » 20 Apr 2016, 15:35

Update on my status. I just found out that the user of this iMac recently upgraded to El Capitan. I'm guessing Quark 10 is not usable in El Capitan?

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Matthias Guenther (Quark)
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Re: Quark 10 quits every time I open a document

Post by Matthias Guenther (Quark) » 25 Apr 2016, 02:57

Hi apolonio,

yes and no.

Correct, QuarkXPress 10 is NOT supported under El Capitan.

However as a courtesy to our customers we have fixed all known crash issues and made it available in an unsupported version:
http://www.quark.com/Support/Downloads/ ... px?fid=328

Regards
Matthias
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