Quark Xpress crashing on closing down

Discuss functionality of QuarkXPress 10, 9 & 8 (and before) (excluding Digital Publishing).
For Digital Publishing functionality please refer to forums in the "Digital Publishing" group.

As QuarkXPress 1 thru 10 are not supported by Quark anymore, please upgrade to a newer version of QuarkXPress if you are looking for official support. Support options for supported versions are here: http://support.quark.com
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User avatar
automedia
Posts: 53
Joined: 31 Dec 1969, 19:00
Location: Dorset UK

Quark Xpress crashing on closing down

Post by automedia » 29 Jan 2012, 01:17

I've just purchased a MacMini Server (although I probably won't use it as a server) but with two drives, I have put all my operating programs on the Server HD drive leaving the second drive Macintosh HD2 empty. As such I transferred my license over and installed a fresh 9.1 with no problems, (this is on LION).However, today just testing around, I've found that on closing QXP down it crashes and delivers a crash report. Not being phased, I thought that maybe updating it to 9.2 might solve the problem. It hasn't. Any ideas please?

Graham PM (Quark)
Posts: 330
Joined: 15 Mar 2005, 09:57

Quark Xpress crashing on closing down

Post by Graham PM (Quark) » 29 Jan 2012, 10:07

Can you post the crash report back here please?

User avatar
automedia
Posts: 53
Joined: 31 Dec 1969, 19:00
Location: Dorset UK

Quark Xpress crashing on closing down

Post by automedia » 30 Jan 2012, 00:59

Process: QuarkXPress [377]Path: /Applications/QuarkXPress 9/QuarkXPress.app/Contents/MacOS/QuarkXPressIdentifier: com.quark.QuarkXPressVersion: 9.2.0.0 (9.2.0.0)Code Type: X86 (Native)Parent Process: launchd [163]Date/Time: 2012-01-30 11:58:29.103 +0000OS Version: Mac OS X Server 10.7.2 (11C74)Report Version: 9Interval Since Last Report: 63370 secCrashes Since Last Report: 46Per-App Interval Since Last Report: 644 secPer-App Crashes Since Last Report: 3Anonymous UUID: 609F8841-69DC-4ACE-8BFB-B79613A9FBB2Crashed Thread: 0 Dispatch queue: com.apple.main-threadException Type: EXC_BAD_ACCESS (SIGBUS)Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000VM Regions Near 0:--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/QuarkXPress 9/QuarkXPress.app/Contents/MacOS/QuarkXPress __TEXT 0000000000001000-0000000001c92000 [ 28.6M] r-x/rwx SM=COW /Applications/QuarkXPress 9/QuarkXPress.app/Contents/MacOS/QuarkXPressApplication Specific Information:objc[377]: garbage collection is OFFThread 0 Crashed:: Dispatch queue: com.apple.main-thread0 com.quark.QuarkXPress.XTensions.AutoUpdate.Bundle0x19bf97db BaseDataWriter::EqualTextNodes(DOMNode*, QXStringRef__*) + 511 com.quark.QuarkXPress.XTensions.AutoUpdate.Bundle0x19bf667a DataWriter::UpdateDOM(DOMElement*) + 13342 com.quark.QuarkXPress.XTensions.AutoUpdate.Bundle0x19bf9603 BaseDataWriter::WriteIt() + 1773 com.quark.QuarkXPress.XTensions.AutoUpdate.Bundle0x19bf47ab MainXT::~MainXT() + 574 com.quark.QuarkXPress.XTensions.AutoUpdate.Bundle0x19bf5805 DeactivateCB(xtvoidrec*) + 415 com.quark.QuarkXPress 0x005761c8 xtdocallback + 4486 com.quark.QuarkXPress 0x005769aa xtcallback + 6007 com.quark.QuarkXPress 0x0057e439 XTEng::XTCallback::SendCallback(XTEng::XTension*, XTEng::XTEngine*) + 978 com.quark.QuarkXPress 0x0057cc17 XTEng::XTension::Deactivate(XTEng::XTCallback&) + 1079 com.quark.QuarkXPress 0x0058199f XTEng::DiskXTMan::DeactivateXTs(XTEng::XTCallback*) + 46110 com.quark.QuarkXPress 0x0058107c XTEng::XTManHandler::DeactivateXTs(XTEng::XTCallback*) + 13811 com.quark.QuarkXPress 0x0057f83b XTEng::XTEngine::SendDeactivate() + 4112 com.quark.QuarkXPress 0x0057f0c0 XTEng::XTEngine::DeinitXTs() + 2613 com.quark.QuarkXPress 0x005813d5 XTEng::XTEngineHandler::DeinitXTs() + 14114 com.quark.QuarkXPress 0x00471d88 DeinitXTensions() + 2815 com.quark.QuarkXPress 0x00200ac8 XPressDeinitialization::DeinitXTensions() + 1616 com.quark.QuarkXPress 0x00c822b4 cleanup(signed char, short) + 47617 com.quark.QuarkXPress 0x0047eeeb quitevent(AEDesc const*, AEDesc*, long) + 19718 com.apple.AE 0x9662f045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 20219 com.apple.AE 0x9662c6b1 AESendMessage + 114220 com.apple.AE 0x9662d758 aeSend + 82721 com.apple.HIToolbox 0x95f5484f AESend + 8622 com.apple.HIToolbox 0x961743b9 SendCoreAEToSelf + 30823 com.apple.HIToolbox 0x95f55cb7 _ZL17HandleQuitOrPrefsmh + 2724 com.apple.HIToolbox 0x95ec5895 HIApplication::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 396525 com.apple.HIToolbox 0x9604d920 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 3626 com.apple.HIToolbox 0x95ec9803 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 160227 com.apple.HIToolbox 0x95ec8c80 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 48228 com.apple.HIToolbox 0x95eddaa9 SendEventToEventTarget + 7629 com.apple.HIToolbox 0x9604dde4 _ZL18SendHICommandEventmPK9HICommandmmhPKvP20OpaqueEventTargetRefS5_PP14OpaqueEventRef + 48230 com.apple.HIToolbox 0x9604de4e SendMenuCommandWithContextAndModifiers + 7031 com.apple.HIToolbox 0x960b8697 SendMenuItemSelectedEvent + 27532 com.apple.HIToolbox 0x95f1a3f9 _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 12933 com.apple.HIToolbox 0x960a9574 _ZL14MenuSelectCoreP8MenuData5PointdmPP13OpaqueMenuRefPt + 60834 com.apple.HIToolbox 0x960a966f MenuSelect + 17835 com.apple.HIToolbox 0x96051969 HIMenuBar::HandleMouseEvent(OpaqueEventRef*) + 8936 com.apple.HIToolbox 0x96051906 HIMenuBar::HandleEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 15837 com.apple.HIToolbox 0x95ec9e4f HIObject::EventHook(OpaqueEventHandlerCallRef*,OpaqueEventRef*, void*) + 16338 com.apple.HIToolbox 0x9604d920 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 3639 com.apple.HIToolbox 0x95ec9803 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 160240 com.apple.HIToolbox 0x95ec8c80 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 48241 com.apple.HIToolbox 0x95eddaa9 SendEventToEventTarget + 7642 com.apple.HIToolbox 0x95ede25f _ZL29ToolboxEventDispatcherHandlerP25OpaqueEventHandlerCallRefP14OpaqueEventRefPv + 196943 com.apple.HIToolbox 0x95ec9cbe _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 281344 com.apple.HIToolbox 0x95ec8c80 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14HandlerCallRec + 48245 com.apple.HIToolbox 0x95eddaa9 SendEventToEventTarget + 7646 com.apple.HIToolbox 0x9604d76c ToolboxEventDispatcher + 8247 com.apple.HIToolbox 0x9604d89b RunApplicationEventLoop + 23648 com.quark.QuarkXPress 0x0037cfad main + 17149 com.quark.QuarkXPress 0x000023b2 _start + 21650 com.quark.QuarkXPress 0x000022d9 start + 41Thread 1:: Dispatch queue: com.apple.libdispatch-manager0 libsystem_kernel.dylib 0x9141b90a kevent + 101 libdispatch.dylib 0x90604c58 _dispatch_mgr_invoke + 9692 libdispatch.dylib 0x906036a7 _dispatch_mgr_thread + 53Thread 2:0 libsystem_kernel.dylib 0x9141b90a kevent + 101 libQLogger.XC.r.dylib 0x05160c61 MonitorConfigFileChanges(void*) + 4292 com.apple.CoreServices.CarbonCore0x958de6b4 PrivateMPEntryPoint + 683 libsystem_c.dylib 0x9504ced9 _pthread_start + 3354 libsystem_c.dylib 0x950506de thread_start + 34Thread 3:0 libsystem_kernel.dylib 0x9141a83e __psynch_cvwait + 101 libsystem_c.dylib 0x95050e78 _pthread_cond_wait + 9142 libsystem_c.dylib 0x95050f7b pthread_cond_timedwait_relative_np + 473 com.apple.CoreServices.CarbonCore0x9587b5a3 TSWaitOnConditionTimedRelative + 1784 com.apple.CoreServices.CarbonCore0x9587b319 TSWaitOnSemaphoreCommon + 4905 com.apple.CoreServices.CarbonCore0x9587b12a TSWaitOnSemaphoreRelative + 246 com.apple.CoreServices.CarbonCore0x958f046c TimerThread + 2927 libsystem_c.dylib 0x9504ced9 _pthread_start + 3358 libsystem_c.dylib 0x950506de thread_start + 34Thread 4:0 libsystem_kernel.dylib 0x9141b02e __workq_kernreturn + 101 libsystem_c.dylib 0x9504eccf _pthread_wqthread + 7732 libsystem_c.dylib 0x950506fe start_wqthread + 30Thread 5:: com.apple.NSURLConnectionLoader0 libsystem_kernel.dylib 0x91418c22 mach_msg_trap + 101 libsystem_kernel.dylib 0x914181f6 mach_msg + 702 com.apple.CoreFoundation 0x970980ea __CFRunLoopServiceMachPort + 1703 com.apple.CoreFoundation 0x970a1214 __CFRunLoopRun + 14284 com.apple.CoreFoundation 0x970a08ec CFRunLoopRunSpecific + 3325 com.apple.CoreFoundation 0x970a0798 CFRunLoopRunInMode + 1206 com.apple.Foundation 0x9b53321c +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 3787 com.apple.Foundation 0x9b526f7d -[NSThread main] + 458 com.apple.Foundation 0x9b526f2d __NSThread__main__ + 15829 libsystem_c.dylib 0x9504ced9 _pthread_start + 33510 libsystem_c.dylib 0x950506de thread_start + 34Thread 6:: com.apple.CFSocket.private0 libsystem_kernel.dylib 0x9141ab42 __select + 101 com.apple.CoreFoundation 0x970ef195 __CFSocketManager + 15572 libsystem_c.dylib 0x9504ced9 _pthread_start + 3353 libsystem_c.dylib 0x950506de thread_start + 34Thread 7:0 libsystem_kernel.dylib 0x9141b02e __workq_kernreturn + 101 libsystem_c.dylib 0x9504eccf _pthread_wqthread + 7732 libsystem_c.dylib 0x950506fe start_wqthread + 30Thread 8:0 libsystem_kernel.dylib 0x9141b02e __workq_kernreturn + 101 libsystem_c.dylib 0x9504eccf _pthread_wqthread + 7732 libsystem_c.dylib 0x950506fe start_wqthread + 30Thread 0 crashed with X86 Thread State (32-bit): eax: 0x00000004 ebx: 0x19bf97b3 ecx: 0x1bcb8fb2 edx: 0x164dd400 edi: 0xbfffe258 esi: 0x00000000 ebp: 0xbfffe1e8 esp: 0xbfffe1a0 ss: 0x00000023 efl: 0x00010246 eip: 0x19bf97db cs: 0x0000001b ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f cr2: 0x00000000Logical CPU: 0Binary Images: 0x1000 - 0x1c91fe7 +com.quark.QuarkXPress (9.2.0.0 - 9.2.0.0) /Applications/QuarkXPress 9/QuarkXPress.app/Contents/MacOS/QuarkXPress 0x3b99000 - 0x3ba9fff +libQXString.XC.r.dylib (??? - ???) /Applications/QuarkXPress 9/libQXString.XC.r.dylib 0x3bb7000 - 0x3bd3ff7 +libTrueTypeToType1.XC.r.dylib (??? - ???) /Applications/QuarkXPress 9/libTrueTypeToType1.XC.r.dylib 0x3fea000 - 0x4df4fef +libicudata.dylib (40.0.0 - compatibility 40.0.0) /Applications/QuarkXPress 9/libicudata.dylib 0x4df7000 - 0x4f18fff +libicui18n.dylib (40.0.0 - compatibility 40.0.0) /Applications/QuarkXPress 9/libicui18n.dylib 0x4ff5000 - 0x50dcfef +libicuuc.dylib (40.0.0 - compatibility 40.0.0) /Applications/QuarkXPress 9/libicuuc.dylib 0x5141000 - 0x514cfff +libLocking.XC.r.dylib (??? - ???) /Applications/QuarkXPress 9/libLocking.XC.r.dylib 0x515b000 - 0x5166ff7 +libQLogger.XC.r.dylib (??? - ???) /Applications/QuarkXPress 9/libQLogger.XC.r.dylib 0x5172000 - 0x53f4fff +libmico2.3.12.dylib (??? - ???) /Applications/QuarkXPress 9/libmico2.3.12.dylib 0x575f000 - 0x57bafff +libmicocoss2.3.12.dylib (??? - ???) /Applications/QuarkXPress 9/libmicocoss2.3.12.dylib 0x5869000 - 0x58eafec +libDOMXT.XC.r.dylib (??? - ???) /Applications/QuarkXPress 9/libDOMXT.XC.r.dylib 0x597d000 - 0x59ceffc +libXFile.XC.r.dylib (??? - ???) /Applications/QuarkXPress 9/libXFile.XC.r.dylib 0x5a15000 - 0x5a33ff3 +libAbstractFormatIO.XC.r.dylib (??? - ???) /Applications/QuarkXPress 9/QuarkXPress.app/Contents/Frameworks/libAbstractFormatIO.XC.r.dylib 0x5a51000 - 0x5a64fff +libCoreRegistry.XC.r.dylib (??? - ???) /Applications/QuarkXPress 9/QuarkXPress.app/Contents/Frameworks/libCoreRegistry.XC.r.dylib 0x5a7b000 - 0x5a84fff +libCoreString.XC.r.dylib (??? - ???) /Applications/QuarkXPress 9/QuarkXPress.app/Contents/Frameworks/libCoreString.XC.r.dylib 0x5a8f000 - 0x5c9bff3 +libGraphics.XC.r.dylib (??? - ???) /Applications/QuarkXPress 9/QuarkXPress.app/Contents/Frameworks/libGraphics.XC.r.dylib 0x5ea5000 - 0x5eb6fff +libQuarkCMS.XC.r.dylib (??? - ???) /Applications/QuarkXPress 9/QuarkXPress.app/Contents/Frameworks/libQuarkCMS.XC.r.dylib 0x5ec1000 - 0x5f18fff +libShapes.XC.r.dylib (??? - ???) /Applications/QuarkXPress 9/QuarkXPress.app/Contents/Frameworks/libShapes.XC.r.dylib 0x5f37000 - 0x5f45fff +libThreader.XC.r.dylib (??? - ???) /Applications/QuarkXPress 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/Applications/QuarkXPress 9/*/AdapterLayer.framework/Versions/A/AdapterLayer 0xece8000 - 0xecefffd com.apple.AppleGVAHW.component (1.0 - 1) /System/Library/QuickTime/AppleGVAHW.component/Contents/MacOS/AppleGVAHW 0xee12000 - 0xee17ffb com.apple.AppleMPEG2Codec (1.0.2 - 220.1) /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec 0xee55000 - 0xee76fe7 com.apple.AppleIntermediateCodec (2.0 - 542.4) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleIntermediateCodec 0xeecd000 - 0xef06ff3 com.apple.QuickTimeFireWireDV.component (7.7.1 - 2306) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTimeFireWireDV 0xef99000 - 0xefb1ff2 com.apple.applepixletvideo (1.2.28 - 1.2d28) /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixletVideo 0xf0ee000 - 0xf154fff com.apple.AppleProResDecoder (3.0 - 542.6) /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProResDecoder 0xf2d5000 - 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/System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos0x9c692000 - 0x9c6a3fff libbsm.0.dylib (??? - ???) /usr/lib/libbsm.0.dylib0x9c8e5000 - 0x9c9bba5b libobjc.A.dylib (228.0.0 - compatibility 1.0.0) /usr/lib/libobjc.A.dylib0x9c9bc000 - 0x9ca0cfff libFontRegistry.dylib (??? - ???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib0x9ca0d000 - 0x9ca23ffe libxpc.dylib (77.17.0 - compatibility 1.0.0) /usr/lib/system/libxpc.dylib0x9ca24000 - 0x9cab8ff7 com.apple.LaunchServices (480.21 - 480.21) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices0x9cab9000 - 0x9cac4ff3 libCSync.A.dylib (600.0.0 - compatibility 64.0.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib0x9cac5000 - 0x9caedff0 com.apple.CoreServicesInternal (113.8 - 113.8) /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesInternal0xba300000 - 0xba301ffb libCyrillicConverter.dylib (54.0.0 - compatibility 1.0.0) /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib0xba500000 - 0xba501ff7 libGreekConverter.dylib (54.0.0 - compatibility 1.0.0) /System/Library/CoreServices/Encodings/libGreekConverter.dylib0xba900000 - 0xba91bffd libJapaneseConverter.dylib (54.0.0 - compatibility 1.0.0) /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib0xbab00000 - 0xbab21ff6 libKoreanConverter.dylib (54.0.0 - compatibility 1.0.0) /System/Library/CoreServices/Encodings/libKoreanConverter.dylib0xbb500000 - 0xbb500fff libThaiConverter.dylib (54.0.0 - compatibility 1.0.0) /System/Library/CoreServices/Encodings/libThaiConverter.dylib0xebf80000 - 0xebf81ffc +dk.infinite-loop.crashreporter.framework (1.2.4 - 1.2.4a1) /Applications/QuarkXPress 9/*/ILCrashReporter.framework/Versions/A/ILCrashReporterExternal Modification Summary: Calls made by other processes targeting this process: task_for_pid: 5 thread_create: 0 thread_set_state: 0 Calls made by this process: task_for_pid: 0 thread_create: 0 thread_set_state: 0 Calls made by all processes on this machine: task_for_pid: 261 thread_create: 0 thread_set_state: 0VM Region Summary:ReadOnly portion of Libraries: Total=420.4M resident=288.8M(69%) swapped_out_or_unallocated=131.6M(31%)Writable regions: Total=304.5M written=10.9M(4%) resident=78.4M(26%) swapped_out=0K(0%) unallocated=226.1M(74%) REGION TYPE VIRTUAL=========== =======ATS (font support) 33.0MCG backing stores 5852KCG image 4KCG raster data 64KCG shared images 3408KCoreGraphics 8KCoreServices 3228KIOKit 10.1MMALLOC 98.3MMALLOC guard page 48KMemory tag=240 4KMemory tag=242 12KMemory tag=243 4KMemory tag=249 156KSQLite page cache 192KStack 67.6MVM_ALLOCATE 116.4M__CI_BITMAP 80K__DATA 38.2M__DATA/__OBJC 200K__IMAGE 1256K__IMPORT 1168K__LINKEDIT 119.8M__OBJC 2972K__OBJC/__DATA 4K__PAGEZERO 4K__RC_CAMERAS 236K__TEXT 300.7M__UNICODE 544Kmapped file 487.0Mshared memory 21.3Mshared pmap 4864K=========== =======TOTAL 1.3GModel: Macmini5,3, BootROM MM51.0077.B0E, 4 processors, Intel Core i7, 2 GHz, 8 GB, SMC 1.77f0Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MBMemory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334348302D4348392020AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE4), Broadcom BCM43xx 1.0 (5.100.98.75.18)Bluetooth: Version 4.0.1f4, 2 service, 18 devices, 1 incoming serial portsNetwork Service: Wi-Fi 1, AirPort, en1Serial ATA Device: ST9500420ASG, 500.11 GBSerial ATA Device: ST9500420ASG, 500.11 GBUSB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2USB Device: USB Device, 0x05fe (CHIC TECHNOLOGY CORP), 0x1011, 0xfa130000 / 4USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8281, 0xfa113000 / 7USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2USB Device: HP LaserJet Professional P1102w, 0x03f0 (Hewlett Packard), 0x032a, 0xfd120000 / 4USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

User avatar
automedia
Posts: 53
Joined: 31 Dec 1969, 19:00
Location: Dorset UK

Quark Xpress crashing on closing down

Post by automedia » 30 Jan 2012, 12:08

Hi GrahamI should add that today I downloaded 9.1 and reinstalled it on my MacBook Pro having wiped the HD yesterday so that I could reload Snow Leopard from afresh. I lost too many apps when I upgraded to 10.7 and now having just purchased the quad core i7 MacMini Server, with 10.7 it made sense to have Quark on each of my two Macs. I've had no issues on the MacBook Pro having also downloaded 9.2 on it. Its running fine.I did try Quark again today on the new MacMini and again it crashes on closing down generating a report. I've not run any applications on it yet and until the situation is resolved I'll use Quark on the MBP. I do hope you can resolve this please. Regards Barry

Graham PM (Quark)
Posts: 330
Joined: 15 Mar 2005, 09:57

Quark Xpress crashing on closing down

Post by Graham PM (Quark) » 30 Jan 2012, 17:22

Seems like the AutoUpdate XT is barfing. Remove that from your XTensions folder. It could be something to do with our old friend Preferences too. You can test that by binning the XPress preferences folder in ~/Library/Preferences. Let me know if that works or not.

User avatar
automedia
Posts: 53
Joined: 31 Dec 1969, 19:00
Location: Dorset UK

Quark Xpress crashing on closing down

Post by automedia » 30 Jan 2012, 22:48

SUCCESS - it was the file Library/Preference.plist and it has now been resolved. Thank you. Barry

Binky
Posts: 90
Joined: 01 Jun 2008, 20:15

Quark Xpress crashing on closing down

Post by Binky » 31 Jan 2012, 06:14

Well... HOTDOG !!!One of the very minor nuisances that I tolerate as part of using the best desktop publishing software on the planet is the random crash on quitting that I experience with QuarkXPress 9.2After seeing this hint, I followed your advice and removed the QuarkXpress 9 prefs folder from the user ~/Library Prefs folder.I just opened and quit QXP a couple of times and it quit cleanly without generating a crash report .I was beginning to suspect AutoCorrectXT 3.5 but now think that you have solved this problem. Thank you.Binky

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