probleme QuarkXPress [589]

Discuss functionality of QuarkXPress 10, 9 & 8 (and before) (excluding Digital Publishing).
For Digital Publishing functionality please refer to forums in the "Digital Publishing" group.

As QuarkXPress 1 thru 10 are not supported by Quark anymore, please upgrade to a newer version of QuarkXPress if you are looking for official support. Support options for supported versions are here: http://support.quark.com
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faycom
Posts: 0
Joined: 18 May 2016, 07:04

probleme QuarkXPress [589]

Post by faycom » 18 May 2016, 09:53

bonjour voile le message que j ai quand je lance quark express 9 5 4


Process: QuarkXPress [589]
Path: /Applications/QuarkXPress 9.54/QuarkXPress.app/Contents/MacOS/QuarkXPress
Identifier: com.quark.QuarkXPress
Version: 9.5.4.0 (9.5.4.0)
Code Type: X86 (Native)
Parent Process: launchd [137]
Responsible: QuarkXPress [589]
User ID: 501

Date/Time: 2016-05-18 15:50:42.045 +0100
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: DE16C537-BB4E-1113-6784-0DE063E91134

Sleep/Wake UUID: EBFC53D1-1077-4231-9ADB-44E4A991EA4F

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000000c

VM Regions Near 0xc:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/QuarkXPress 9.54/QuarkXPress.app/Contents/MacOS/QuarkXPress
__TEXT 0000000000001000-0000000001d0a000 [ 29.0M] r-x/rwx SM=COW /Applications/QuarkXPress 9.54/QuarkXPress.app/Contents/MacOS/QuarkXPress

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.quark.QuarkXPress 0x00aa0613 STRCPYU(unsigned short*, unsigned long*, unsigned short const*, unsigned long) + 19
1 com.quark.QuarkXPress 0x00883581 PPDFileListInitU(PPDFileListU*, unsigned char) + 1837
2 com.quark.QuarkXPress 0x009238b0 PPDFileListRefresh() + 40
3 com.quark.QuarkXPress 0x00923d56 PPDInit() + 86
4 com.quark.QuarkXPress 0x00cfc3fd initialize(QXStringRef__*, XRMComponentType) + 15885
5 com.quark.QuarkXPress 0x002a9a7a XPressInitialize() + 2530
6 com.quark.QuarkXPress 0x0041c408 main + 140
7 com.quark.QuarkXPress 0x000bd182 _start + 216
8 com.quark.QuarkXPress 0x000bd0a9 start + 41

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x92156992 kevent64 + 10
1 libdispatch.dylib 0x9aebb899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9aebb532 _dispatch_mgr_thread + 52

Thread 2:
0 libsystem_kernel.dylib 0x92156976 kevent + 10
1 libQLogger.XC.r.dylib 0x0517ae32 MonitorConfigFileChanges(void*) + 196
2 com.apple.CoreServices.CarbonCore 0x9a3892ce PrivateMPEntryPoint + 68
3 libsystem_pthread.dylib 0x904f65fb _pthread_body + 144
4 libsystem_pthread.dylib 0x904f6485 _pthread_start + 130
5 libsystem_pthread.dylib 0x904fbcf2 thread_start + 34

Thread 3:
0 libsystem_kernel.dylib 0x92156046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x904f7dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x904fbcce start_wqthread + 30

Thread 4:
0 libsystem_kernel.dylib 0x921557ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x904f8d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x904f9042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x9a3bc88d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x9a3bc44a TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x9a3bc5fd TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x9a39cc00 TimerThread + 89
7 libsystem_pthread.dylib 0x904f65fb _pthread_body + 144
8 libsystem_pthread.dylib 0x904f6485 _pthread_start + 130
9 libsystem_pthread.dylib 0x904fbcf2 thread_start + 34

Thread 5:
0 libsystem_kernel.dylib 0x92156046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x904f7dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x904fbcce start_wqthread + 30

Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x92150f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9215016c mach_msg + 68
2 com.apple.CoreFoundation 0x99d8cbf9 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x99d8c1d1 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x99d8b9ea CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x99d8b84b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x90630355 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x906301ce -[NSThread main] + 45
8 com.apple.Foundation 0x90630126 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x904f65fb _pthread_body + 144
10 libsystem_pthread.dylib 0x904f6485 _pthread_start + 130
11 libsystem_pthread.dylib 0x904fbcf2 thread_start + 34

Thread 7:
0 libsystem_kernel.dylib 0x92156046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x904f7dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x904fbcce start_wqthread + 30

Thread 8:
0 libsystem_kernel.dylib 0x92156046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x904f7dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x904fbcce start_wqthread + 30

Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x92155ace __select + 10
1 com.apple.CoreFoundation 0x99ddcae6 __CFSocketManager + 1158
2 libsystem_pthread.dylib 0x904f65fb _pthread_body + 144
3 libsystem_pthread.dylib 0x904f6485 _pthread_start + 130
4 libsystem_pthread.dylib 0x904fbcf2 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0000000c ebx: 0x00882e5f ecx: 0x00000000 edx: 0x0000000d
edi: 0x00000018 esi: 0xbfffee68 ebp: 0xbfffede8 esp: 0xbfffede0
ss: 0x00000023 efl: 0x00010246 eip: 0x00aa0613 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0000000c

A Palaniappan (Quark)
Quarkian
Quarkian
Posts: 23
Joined: 31 Dec 1969, 19:00

Re: probleme QuarkXPress [589]

Post by A Palaniappan (Quark) » 18 May 2016, 23:47

Hi,

Thank you for contacting Quark.

It seems there is some PPDs are causing the crash.

Kindly isolate the PPDs and launch and verify.

Also, reinstall the printer driver or PPD and verify.

Thanks
A. Palaniappan

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