Urgent... QuarkXpress 6.5 crashed when open an existed file

Discuss functionality of QuarkXPress 10, 9 & 8 (and before) (excluding Digital Publishing).
For Digital Publishing functionality please refer to forums in the "Digital Publishing" group.

As QuarkXPress 1 thru 10 are not supported by Quark anymore, please upgrade to a newer version of QuarkXPress if you are looking for official support. Support options for supported versions are here: http://support.quark.com
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Joined: 31 May 2016, 03:14

Urgent... QuarkXpress 6.5 crashed when open an existed file

Post by MrRoberts » 31 May 2016, 03:21

Hi all

Have a client who still hang on to QuarkExpress 6.5 and worked well.

Last night, the client tried to open a saved document and quark close unexpectedly. Can open any other documents just fine. The client publishes magazine. The document size is 51mb. Average size among different documents around 35 to 40mb.

How can I repair that file?

Matthias Guenther (Quark)
Posts: 2490
Joined: 04 Jun 2004, 15:06

Re: Urgent... QuarkXpress 6.5 crashed when open an existed f

Post by Matthias Guenther (Quark) » 31 May 2016, 07:20

Hi Mr Roberts,

Quark does not support Version 6 anymore.

It sounds as if the document got corrupted, so probably best is to work with the backup.

If you do not have a backup, then maybe Markzware can help, maybe they still support QuarkXPress 6:

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