Unable to Collect for Output.

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Tracer
Posts: 14
Joined: 20 Apr 2011, 15:27

Unable to Collect for Output.

Post by Tracer » 27 Jan 2017, 16:02

I get a message that says "Hardware key not found. Please shut down your computer and install the correct hardware key [5].

What is that? And how do I fix it?

Thank you.


Tracer
Posts: 14
Joined: 20 Apr 2011, 15:27

Re: Unable to Collect for Output.

Post by Tracer » 31 Jan 2017, 09:11

Sorry, that didn't work. Any other suggestions? I'm using 8.1.

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Matthias Guenther (Quark)
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Re: Unable to Collect for Output.

Post by Matthias Guenther (Quark) » 31 Jan 2017, 09:16

Hi tracer,

please delete preferences and update to the latest version of QuarkXPress 8, which is 8.5.1:
viewtopic.php?f=14&t=6651

As Quark does not support QuarkXPress 8 anymore, you might want to ask here too:
https://www.facebook.com/groups/quarkxpress/

What operating system are you using please?

Thanks
Matthias
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Tracer
Posts: 14
Joined: 20 Apr 2011, 15:27

Re: Unable to Collect for Output.

Post by Tracer » 09 Feb 2017, 11:24

I'm on Quark 8.5.1 on an Imac with an OS of 10.7.5.

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