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app works fine on Ipad, wont work on Iphone/Ipod

Posted: 12 Jun 2013, 05:08
by Chris84
Hi there, im very new on this forum. Hopefully im not repeating someone else subject.I have 2 apps on Itunes Connect at the moment. Both are published on IPads and Iphone/pods. One publication is paid, second is for free.When im downloading them on Ipads everything works fine. But on my iphone, app is downloading than fails before installing and processing.Its very important as i have quite hight reports on Itunes connect and Dont know if people are being charged.Thanks for help.

app works fine on Ipad, wont work on Iphone/Ipod

Posted: 12 Jun 2013, 22:54
by Matthias Guenther (Quark)
Hi Chris,
Quark AVE Publishing only allows publishing to the iPad. If you are interested in publishing to iPad, iPod, iPhone, Android phone, Andorid tablet and Kindle Fire, then please use the new App Studio: p/32111/119774.aspx#119774
Regards
Matthias