Printer Description gone

Discuss QuarkXPress print functionality and printing workflows
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cyanskize
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Joined: 02 Jun 2004, 03:01

Printer Description gone

Post by cyanskize » 02 Jun 2004, 03:10

I'm using Mac OS 10.3.3 and Quark 6.1. Somehow I've lost the printer descriptions in the print menu. The entire area is grayed out. I've tried to update the ppds using the ppd manager but that didn't work. Any suggestions?

Suugs
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Joined: 02 Jun 2004, 06:05

Printer Description gone

Post by Suugs » 02 Jun 2004, 06:14

Hi
I am experiencing the same problem, have you had any replies/success?
There is a program called Print Center Repair which may fix the way the OS sees the PPDs, but it costs 15 dollars. Does Quark have a Fix?

Linda
Posts: 1510
Joined: 02 Jun 2004, 14:57

Printer Description gone

Post by Linda » 02 Jun 2004, 16:19

I experienced this once, and it turned out that I had a non-postscript inkjet printer chosen in the Print Center. When I chose my Xerox Phaser (a Postscript printer), all of the drop-down PPDs were again available.

Could this be your situation?

cyanskize
Posts: 0
Joined: 02 Jun 2004, 03:01

Printer Description gone

Post by cyanskize » 04 Jun 2004, 06:02

You're right! Thanks.

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